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12 - 20 years
10 - 18 Lacs
Ahmedabad
Work from Office
Role & responsibilities Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence. Establish and implement ITIL standards in service delivery practices. Act as escalation point for all requests and incidents. Develop and mature phone/ticket/email escalation processes to ensure free flowing escalation and information within the organization. Lead IT and Support Helpdesk project for on-time and quality closer. Maintain IT service desk policies, procedure documentation, records and reports in compliance with organization, ISO, HIPPA and HITRUST compliances requirements. IT Asset Management. Vendor management for procurement, repair and maintenance Foster positive end-user, cross function relationships and drive customer satisfaction. Develop and maintain Technical Support knowledge base. Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Develop employees within their roles via coaching, counseling, and disciplining employees. Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. Conduct annual performance evaluations for all direct reports Manage process for communicating outage/emergency activities to the organization. Provide data and reporting of KPIs and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Review survey feedback to improve services, tools and support experience. Preferred candidate profile Graduate in Engineering/Technical discipline having knowledge of servers and desktop O.S., O365, networking, firewall, Windows AD, Domain controller, All PC/Laptop/Server Hardware, Tablets, software applications, server maintenance, etc. At least 15 years + years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment 24X5/7 Global Support Operations ManagementITIL Certification Microsoft and Azure Certification is an added advantage Strong leadership capability, Deep IT/PC troubleshooting knowledge, Excellent customer Service Skills, Excellent problem solving skills Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker
Posted 3 months ago
5 - 9 years
15 - 22 Lacs
Chennai, Bengaluru, Hyderabad
Hybrid
Cloud Security Engineer Experience in cloud computing engineering & implementations (e.g., applications, infrastructure, storage, platforms, security) Overall 5-9 years of experience as Security architect in either a cloud computing environment or equivalent experience in a customer-facing role. Change/Incident Management performing duties such as monitoring, automation, deployment, documenting and support and troubleshooting in Cloud environment (AWS/GCP/Entra ID) Experience in Cloud IAM native controls like Identity management, access management, Directory Services, Group, Role and Polices Manage Identity and Access Management (IAM) roles for users and groups & providing security administration for respective cloud services. Managing Cloud Applications as an IAM SME by providing Identification and authentication , access to users and their environments. Conduct regular access reviews to ensure users have appropriate permissions & Revoke unnecessary permissions and deactivate unused accounts. Knowledge of technology solutions and ability to learn and work with emerging technologies, methodologies, and solutions in the Cloud/IT technology space. Ability to collaborate across organizational boundaries, build relationships, and achieve broader organizational goals. Ability to deliver results and work cross-functionally. Ability to engage/influence audiences and identify expansion engagements and Work closely with security, compliance, and application teams to align IAM strategies with organizational goals. Ensure coverage and support of all critical service management processes through SNOW: Incident Management, Problem Management, Change Management, Application Enhancements
Posted 3 months ago
3 - 6 years
6 - 15 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 10 + Years of experience in Windows and VMware Experience on Vulnerability Assessment & CIS Execution. Certificate Authority Services. SLA Management Handle all issues participating in bridge calls for P1/p2 and client calls Handle Change Approvals and Process Manage Various teams like Storage / Backup / Network / SAP etc... Preferred Technical and Professional Experience Experience on Active Directory SME Experience on Nutanix, Experience on Data center operations, Good presentation and good communication skills Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 3 months ago
5 - 10 years
6 - 8 Lacs
Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)
Hybrid
Hello, At Vinit Consulting Services we are always looking to strengthen our organization by adding the best available talent. We have an opportunity for Active Directory Administrator L2 Please find the job description below. Designation: Active Directory Administrator L2 Experience: 5+Yrs. of Relevant experience Location: Mumbai (Kurla) Skills Required: Active Directory, Microsoft Certificate services and Azure Active Directory Qualification: Any Graduate Any Specialization Notice Period: Immediate join or 2 Months Shift time: 24x7 Rotational shifts Salary: 600000-800000 P.A Job description Looking for a consultant who will be responsible for managing and administrating Active Directory, Microsoft Certificate services and Azure Active Directory Roles and Responsibilities Active Directory Must have experience in Hybrid Azure AD (Hybrid AAD) Managing Windows 2016 Domain controllers Active Directory users and groups management (Domain ID Creation, Deletion control management, Delegation) Active directory Replication Monitoring & Troubleshooting. Experience with backup and restore for Active Directory. Creation and Configuration of sites Demoting and Promoting Domain Controllers and Performing a Meta Data Clean-up Performing AD restore of AD objects. Group Policy Management (Creation/Modification/Deletion/Link) Knowledge on the group policies features such as block inheritance, Security filtering, WMI filtering, Loopback policies etc Patch management of domain controllers Working Knowledge of identity management protocols like Microsoft Certificate services Working Knowledge of Azure Active Directory Multifactor Authentication Experience in Configuring Azure AD SSO for various Applications. Knowledge of identity management protocols like SAML and OAuth General skills and qualifications required: Team player: Ability and willingness to motivate and support others. Excellent customer handling and presentation skills. Excellent spoken and written English proficiency. Willingness to work 24x7 rotational shift. Experience in supporting users globally. Job Type- This is a Permanent position with Vinit Consulting Services Pvt Ltd & you will be deputed with our client which is a CMMi level 5 company. If you are interested in above opportunity, send updated CV and below information to HR@vinitcs.com Kindly mention the below details. Current Company:- Payroll Company:- Total Exp- Rel Exp- Current Location & Address: - Current CTC - Expected CTC- Notice Period-
Posted 3 months ago
3 - 8 years
8 - 12 Lacs
Pune
Work from Office
Mandatory Skills: VMware, PowerShell, IIS, AD, Windows Server, Load Balancer, Group Policy, ServiceNow, ITIL. Role & responsibilities: Advanced Configuration and support of VMWare ESX environments • Advanced Microsoft Active Directory configuration and support • Microsoft Windows Clustering • Microsoft Azure and AWS cloud hosting platform build and administration • Microsoft SQL server experience • Windows Server and desktop management and configuration • Microsoft IIS web services administration and configuration • VMWare and SQL backups experience Preferred candidate profile: Experience working in an IT service delivery or support function OR • MBA or Degree in Information Technology or Information Security. • Experience working with Microsoft technologies. • Excellent communication skills developed working in a service centric organisation. • Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions. • Ability to manage and prioritise own workload. • Experience working within Education Technology would be an advantage Perks and benefits:
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Server Administration Good to have skills : Vmware Virtualization Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. Troubleshoot system or application problems and provide timely resolutions. Collaborate with the team to identify and implement improvements to enhance system performance. Stay updated with the latest industry trends and technologies to provide effective support. Assist in training new team members and sharing knowledge to enhance the team's capabilities. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Server Administration. Good To Have Skills:Experience with Vmware Virtualization Administration. Strong understanding of system administration principles and practices. Knowledge of Active Directory, DNS, DHCP, and Group Policy. Experience in troubleshooting and resolving server-related issues. Familiarity with virtualization technologies and their implementation. Ability to analyze and diagnose complex technical problems. Excellent communication and interpersonal skills to effectively interact with clients and team members. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Windows Server Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Nutanix Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Nutanix Administrator with experience in Hyper converged infrastructure. The position will primarily be responsible to collaborate with cross-functional teams to ensure the efficient operation, scalability, and availability of virtualized environments.Required Qualifications Bachelor's degree required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of Information Technology experience. Should have good understanding on core Nutanix concepts, such as hyperconverged infrastructure (HCI) and the various Nutanix cloud solution packages Creating and managing VMs on Nutanix cluster and to protect the VMs and to migrate workloads to a Nutanix environment. Nutanix cluster maintenance activities – such as starting and stopping nodes and clusters and to manage and upgrade licenses and installed software. Hands on experience on implementing Converged Infrastructure & Nutanix Hyperconverged infrastructures in data centers. Demonstrated working experience with Nutanix Administration (including Prism Element and Prism Central). Hands on experience in AHV, ESXi, Metro Availability & Hyper-V hypervisors. Monitor overall/hardware health of compute platform consisting of Hyperconverged infrastructure (Nutanix.) Significant prior experience performing Design, deploy, and manage Nutanix clusters Install, update, and patch AOS. Drive regular operations and maintenance of IT infrastructure. Coordinate with vendor(s) for upgrade or refresh where the actual upgrade/refresh work will be performed by respective vendor(s). Working experience with AFS Management and monitoring. Optimize and troubleshoot virtual infrastructure. Nutanix Certified Professional – Multi cloud Infrastructure (NCP-MCI) certified Preferred Qualifications Planning and Co-ordination skills. Good Communication and Analytical skills. Ability to work in team in diverse/ multiple stakeholder environment. Experience and desire to work in a Global delivery environment. Passion to learn new technologies & gaining skills required for performing job duties successfully. Qualifications 15 years full time education
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Intermediate What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for? ,, Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Talent Development - Learning Content Development Designation: Bus & Technology Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(International) - Proficient What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe Learning Content Development team focuses on developing learning activities and supporting materials (for instructor-led training, web-based training, application simulations and performance simulation) according to the content design plan. The team is responsible for creating content for e-learning modules, developing training solutions using prescribed tools, quality, budget and milestone standards. The team is also responsible for participating in course test activities such as cycle testing, UAT, editorial and instructional design checks to properly document problems for issue resolution. What are we looking for? JavaScript Java Enterprise Edition HTML5 Hyper Text Markup Language (HTML) Node.js Ability to perform under pressure Adaptable and flexible Problem-solving skills Detail orientation Ability to work well in a team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Jaipur
Work from Office
Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Windows Server Administration Good to have skills : Data Center Networking Technologies Operations Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure compliance with security policies and procedures. Implement system upgrades and enhancements. Monitor system performance and troubleshoot issues. Train team members on new technologies and processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Server Administration, Data Center Networking Technologies Operations. Strong understanding of system administration and maintenance. Experience in implementing and managing server infrastructure. Knowledge of network protocols and security measures. Skilled in troubleshooting system issues. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Windows Server Administration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
2 - 5 years
2 - 3 Lacs
Navi Mumbai, Thane
Work from Office
We have an excellent opportunity for Desktop Support Engineer L1 for Mumbai / Navi Mumbai/ Thane/ Airoli. Job description The scope of services for the GTI Operations (L1 level) resource - 1. Must have very good communication skills (soft skills) both written and verbal 2. First level hardware support for the End User side equipment and shall consist of diagnosing the problem and resolving as appropriate. The use of cannibalization techniques is acceptable when and as required so as to minimize the expense of spare parts. 3. Support of the Desktop Operating System (OS)( Win 8/8.1 / Win 10) and End-User Application Software Outlook, MS Office 20XX /Office 365, Adobe, Open Office 4. Configuring Print Servers and resolving printing problems as requested and reported by end users 5. Installing Software on the End-User Desktops, Thin Clients, and Laptops as needed. 6. Encryption of End Point using relevant application on Desktops and Laptops. 7. Patch Management on all Desktops / Laptops in line with SGS Patch Management Policy. 8. Performing any Installation, Move, Add or Change (IMAC) on End Points. 9. Backup and Restore Services on CD/DVD / Tapes/ Cloud based for Critical information and data as per SGS backup and Restoration Policy. 10. Locate, Download & Install required drivers, software, patches, updates etc. as and when required. 11. Asset Management including maintaining Inventory information of Critical Assets for Asset Management and Capacity Management purpose 12. Perform impact assessment for RFCs on Desktops, Laptops and Peripherals. 13. Coordinate with Site Leads and Site level teams on VC setup Kindly send me your details on Nikita.yadav@cmsitservices.com(9326162506) Current CTC Expected CTC Current Location Total years of Experience Notice period
Posted 3 months ago
8 - 13 years
0 - 20 Lacs
Delhi NCR, Bengaluru, Hyderabad
Work from Office
Responsibilities Lead the design, implementation, and management of Active Directory infrastructure and related services, including DNS, DHCP, Group Policy, and LDAP. Develop and maintain AD architecture diagrams, documentation, and processes. Ensure that AD designs are scalable, secure, and aligned with industry best practices. Manage AD forests, domains, and trusts across multiple environments. Perform routine maintenance tasks, such as patching, updates, and health checks. Oversee the creation and management of user accounts, groups, and organizational units (OUs). Implement and enforce Group Policy Objects (GPOs) to secure the environment and manage configurations. Ensure that AD is configured and managed in compliance with security policies and regulations. Perform regular security audits, risk assessments, and vulnerability scans on AD environments. Implement and maintain security measures, including privileged access management, account lockout policies, and multi-factor authentication (MFA). Monitor and respond to security incidents involving AD, such as unauthorized access attempts or breaches. Work with other IT teams to integrate AD with other identity and access management (IAM) systems, cloud services (e.g., Azure AD, AWS IAM), and third-party applications. Collaborate with network, server, and application teams to ensure seamless integration and interoperability. Support migrations, consolidations, and upgrades of AD environments. Provide advanced troubleshooting and support for AD-related issues, including replication problems, authentication failures, and performance bottlenecks. Lead root cause analysis (RCA) for critical incidents and implement corrective actions. Provide mentorship and guidance to junior team members and IT staff. Create and maintain detailed documentation, including AD configurations, procedures, and policies. Conduct training sessions and workshops for IT staff on AD best practices and new features. Qualifications we seek in you! Minimum Qualifications / Skills Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Good experience in managing Active Directory infrastructure and operations within a large enterprise environment. Deep understanding of Active Directory, including forests, domains, trusts, and replication. Expertise in AD security practices, including privileged access management, MFA, and auditing. Strong knowledge of Windows Server environments and related infrastructure. Experience with PowerShell scripting for automation and management of AD tasks. Familiarity with cloud-based identity services (e.g., Azure AD, AWS IAM) and hybrid AD environments. Excellent problem-solving skills and the ability to troubleshoot complex issues. Preferred Qualifications/ Skills Certification in Microsoft technologies, such as MCSA: Windows Server or MCSE: Core Infrastructure. Experience with Azure Active Directory or hybrid cloud environments. Familiarity with ITIL or other IT service management frameworks. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work effectively both independently and as part of a team. Strong commitment to customer service and delivering quality solutions. Please share your CV on radhika.upadhyay1@genpact.com
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Pune
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." We are looking for Associate Delivery Manager - Data Center who is proficient in handling project co-ordination, project reporting, Critical activities like Solution and designing, Server Build, Re-build, Upgrade, Support and documentation, Data Center implementation/migration activities. Duties and Responsibilities Good technical knowledge on On-Prem Datacenter with expertise on Storage and Hardware. Hands on knowledge on Windows/Linux/AIX. Good knowledge on virtualization (VMware/Hyper-V) Understand the high-level technical solution, document, and create SOPs with architecture diagrams. Should have knowledge on Hardware/Software licensing and procurement. Should have good understanding of technical solutions, implementation and ITSM process. Should have excellent communication skills both written and verbal. Should have good understanding of Storage, Databases and Network Architecture. Should have good knowledge on AD/DNS/DHCP/Backup software. Create the architectural diagram for Applications/Databases in co-ordination with the different application teams. Design and present optimized solutions for the infra. Plan and procure hardware/software/Licenses etc. Execute end to end implementation/upgrade projects for the infra. Manage day to day technical issues, troubleshoot and assist teams in solving complex issues.
Posted 3 months ago
10 - 15 years
20 - 22 Lacs
Kolkata
Work from Office
Description External Job Description Job Purpose Work with Specification Consultants to get APL Smartcare brand included in the specifications Objective will be to generate BOQs with APL specification Conversion of BOQs to sale need to be followed up with the Sales Team Business Responsibility Areas Generate leads through the engagement with Specification Engineers/Consultants Get the Smartcare brand included in the BOQs Liaison with Project Sales team for converting the BOQs to sale Pitch products and services to the consultants as per the identified need Collaborate with TF/Brands Team to provide customized solutions Develop thorough understanding of competition offerings products, practices & trends and share the same with the hierarchy Organize training meets for new/existing products for contractors, end customers and Sales Officers Qualifications BE Civil Engineer MBA Optional Previous Experience >10 years of experience in promoting Construction Chemicals to the Consultants
Posted 3 months ago
3 - 6 years
8 - 12 Lacs
Pune
Work from Office
urgent Hiring for IT support engineer Exp. Min 2+ Years intune, azure active directory, SQL , Database Skills Required salary upto 12 LPA Excellent communication skill and immediate joiner Apply Here
Posted 3 months ago
4 - 9 years
8 - 13 Lacs
Chandigarh
Work from Office
Role & responsibilities Provide professional IT support to customers with a focus on customer service Monitoring IT infrastructure of clients and administration. Drive problem investigations and resolution as required. Troubleshooting Windows server issues and providing RCA. Monitor the network i.e., firewalls, switches, and access points. Analyze network alerts and diagnose network errors. Manage and troubleshoot Physical and Virtual servers. Hyper-V, VMware, Azure, and AWS administration. Problem Management. NAS, SAN Storage administration, and troubleshooting. Plan on upgrades and updates of infrastructure. Resolve all tickets in a timely and professional manner while meeting expectations specified in customer Service Level Agreements (SLA). Preferred candidate profile Strong analytical, problem-solving, project management, and organizational skills. Strong customer service experience, and excellent verbal and written communication skills Hands-on experience with Server and Network Administration and Troubleshooting Advanced knowledge of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. Experience in SQL and On-premises Exchange administration and troubleshooting. Hands-on experience working on Hyper-V and VMware. Advanced knowledge of Firewalls, Switching, and Routing. Knowledge of backups and storage i.e., SAN and NAS Perks and benefits Competitive salary and benefits Great work-life balance Comprehensive on-the-job training, best-in-industry communications training, and sponsorship for skill development. Medical insurance coverage worth INR 5 Lakh for employees and their immediate family. Term Life insurance worth INR 20 Lakh Community-based engagement clubs. Subsidized meals and discounted medical check-ups for all the employees. Community Wellness programs for employees' wellbeing. CEOs personalized ‘Life by Design’ program for leading a fulfilling life.
Posted 3 months ago
4 - 7 years
6 - 10 Lacs
Bengaluru
Work from Office
Autodesk is seeking a Security Analyst to join our Enterprise Security Services team. A successful candidate in this role will be responsible for protecting computing infrastructure including workstations, servers, and in the cloud. Required Candidate profile Experience with enterprise systems management, such as Active Directory, Azure Active Directory, group policy, Intune and Jamf 5+ years of experience in the field of information security
Posted 3 months ago
4 - 6 years
6 - 10 Lacs
Pune
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Job Description Wintel Windows Server; Microsoft Hyper V clustering Primary Skills: Wintel Secondary Skills: Hyper V; Clustering Certifications (if any)JDL2/L3 level Server management knowledge for AD;DHCP;DNS Servers. File server permission handling. Should have experience / Knowledge of Hyper V and clustering. Familiar with the windows server (2008;2012;2016) infra Good Knowledge of installation and troubleshooting of End Point operating Systems like Windows 10 / Windows 11Should be capable of providing L2 and L3 support for server related issues and Windows server migrations. Should be capable of Upgrade and patching of Windows server. Should have good knowledge of PowerShell commands. Should have knowledge regarding office 365 user creation and User management.Should be capable of providing L2/L3 support for Hardware and VMWare related issues Should have hands on experience of troubleshooting Anti Virus related issues. Should have knowledge of Web Proxy and MS-Office products File server permission handling. Should have knowledge of Powerpoint and Excel. Should be having good analytical skills. Should have fluent communication skills. Should be a good team member & having team handling experience. Good understanding of Windows infrastructure; Active Directory; GPO; ADFS etc.) Primary Skill Windows Server Admin Active Directory Secondary Skill Hyper V Clustering Certification
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English - Intermediate What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for? . Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
8 - 13 years
10 - 15 Lacs
Chandigarh
Work from Office
Job Summary Technical Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBDs onshore Clients when dealing with and resolving a variety of managed service inquiries. This is a very customer-focused, hands-on role where the Team Leader will be expected to handle and resolve customer issues as well as undertake the day-to-day management aspects that the post requires. Role & responsibilities Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members. Motivating, mentoring, and developing a team of 15-20 Engineers (a combination of L1, L2, and L3) to deliver a first-class service. Consult with customers regarding post-sales requirements, and delivery, and will have input into ongoing service reviews. Ensure all Managed Service provisions are delivered on time and following ITBDs Clients expectations and that support is provided accordingly with both internal and external stakeholders. Set clear objectives, evaluate progress against objectives, and instill a performance- oriented culture with a focus on accountability. Conduct monthly one-on- one is with individual team members as well as quarterly reviews. To monitor and record attendance and manage issues as appropriate. Contribute to the ongoing development of the Managed Support function by sharing knowledge, experience, and expertise with other team leaders. Troubleshooting on Wintel, Firewall, and messaging (Office365 and Exchange Servers). Monitoring backups. Troubleshooting networks, virtualization, and Windows servers. To recognize opportunities for improvements to procedures by proactively offering ideas and solutions. Encouraging team input into procedures and practices assisting them in developing their ideas. Provide an escalation level for problem support, management, resolution, and communication as appropriate. Work with the departments Service and Process Improvement analysts to ensure all aspects of the department's business as usual operations can be maintained to meet customers requirements. Work with the Service management function to ensure key SLAs are met for provisioning and support and to ensure progress updates are provided as required where service issues are identified. Ensure activity on projects is regularly monitored to ensure milestones are met. Ensure the Test labs are maintained and supported to agreed standards which will assist team members in continuous learning and development of their technical competencies. Assist the team where required by actively working on customer issues, handling calls, managing tickets and escalations, etc. Preferred candidate profile Proven experience of 8+ years in a combined customer service handling / Managed Services role. Minimum 4 years’ experience working in an MSP environment is a must with a minimum of 2 years as a Team Leader/Tech Lead. Exceptional knowledge of troubleshooting and hands-on in Desktop, Servers, Networking, AD, O365, and VMWare. Good academic background with a degree or equivalent qualification in Information Technology, Business Studies, Computing, or a relevant subject an advantage. Experience in motivating and leading others or deputizing in the team leader’s absence. Experience in providing structured feedback and coaching others. High standard of communication both written and verbal, must have prior experience with servicing and communicating with onshore Clients. Capable of managing own workload with minimal supervision to tight deadlines. Able to prioritize and distribute team workload effectively. High performer who is recognized as a role model in his current role. Able to deal with challenging client and staffing issues in a professional and supportive manner and to see these through to resolution. Keen to offer ideas and solutions to develop the Managed Services function Perks and benefits Competitive salary and benefits. Great work-life balance. Medical insurance coverage is worth INR 5 Lakh for employees and their immediate family. Term Life insurance worth INR 20 Lakh. Community-based engagement clubs. Subsidized meals and discounted medical check-ups for all the employees. Community Wellness programs for employees' wellbeing. CEO’s personalized ‘Life by Design’ program for leading a fulfilling life.
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Gurgaon
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Microsoft Intune Good to have skills : Microsoft Windows Server Administration Minimum 3 year(s) of experience is required Educational Qualification : Any Graduate Summary :As a Software Configuration Engineer, you will be responsible for implementing the configuration management plan as directed by the Configuration Lead. Your typical day will involve assisting in the design of software configuration and customization to meet the business process design and application requirements using Microsoft Intune. Roles & Responsibilities: Assist in the design of software configuration and customization to meet the business process design and application requirements using Microsoft Intune. Implement the configuration management plan as directed by the Configuration Lead. Collaborate with cross-functional teams to ensure successful implementation of software configuration and customization. Provide technical support and troubleshooting for software configuration and customization issues. Professional & Technical Skills:Two Years experience in an Operations role supporting the incident management process.Working knowledge with Intune for Windows end point and Mobile devicesWorking experience in the windows platform, imaging/configuration of devicesHardware and software troubleshooting skillsWorking knowledge with JAMF Cloud and VMware Products/Services, not an expert Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful software configuration and customization solutions. This position is based at our Gurugram office. Qualifications Any Graduate
Posted 3 months ago
2 - 4 years
1 - 5 Lacs
Mumbai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Server Administration Good to have skills : VMWare Cloud Administration Minimum 2 year(s) of experience is required Educational Qualification : Bachelors Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and utilizing your deep product knowledge to design effective solutions. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design resolutions based on deep product knowledge. Utilize exceptional communication skills to keep world-class systems running smoothly. Collaborate with cross-functional teams to ensure the timely resolution of client issues and the smooth functioning of systems and applications. Stay updated with the latest advancements in Microsoft Windows Server Administration and VMWare Cloud Administration, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Server Administration. Good To Have Skills:Experience in VMWare Cloud Administration. Strong understanding of system and application support. Exceptional communication skills. Collaborative mindset and ability to work with cross-functional teams. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Server Administration. The ideal candidate will possess a strong educational background in Information Technology Operations, computer science, or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualification Bachelors Degree
Posted 3 months ago
3 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Angular Good to have skills : Hyper Text Markup Language (HTML) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring that the applications are designed to effectively meet the needs of the organization. Your typical day will involve collaborating with stakeholders to gather requirements, analyzing user needs, and designing innovative solutions to enhance business processes and application functionality. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications that meet business process and application requirements. Create technical specifications and design documents. Ensure the applications are scalable, secure, and user-friendly. Perform code reviews and provide feedback to team members. Stay updated with the latest industry trends and technologies. Assist in troubleshooting and resolving application issues. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Angular. Good To Have Skills:Experience with Hyper Text Markup Language (HTML). Strong understanding of front-end development principles. Experience in designing and developing responsive web applications. Knowledge of JavaScript frameworks and libraries. Familiarity with version control systems such as Git. Ability to write clean and maintainable code. Excellent problem-solving and debugging skills. Additional Information: The candidate should have a minimum of 3 years of experience in Angular. This position is based at our Mumbai office. A 15 years full time education is required. Qualification 15 years full time education
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Chennai
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduation Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system and application problems, identifying root causes and implementing effective solutions. Collaborate with cross-functional teams to resolve complex technical issues and ensure smooth system operations. Document and maintain accurate records of client interactions, technical issues, and resolutions. Stay updated with the latest product knowledge and industry trends to provide effective support and solutions. Proactively identify opportunities for process improvements and contribute to the enhancement of support services. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Desktop Management. Good To Have Skills:Experience with Active Directory and Group Policy Management. Strong understanding of system administration and troubleshooting techniques. Experience in managing and supporting Windows-based applications and systems. Knowledge of network protocols, TCP/IP, and DNS. Familiarity with virtualization technologies such as VMware or Hyper-V. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Windows Desktop Management. This position is based at our Indore office. A Graduation degree is required. Qualifications Graduation
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Web Developer Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for? Campaign Planning and Requirements Gathering: Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any). Collaborate with creative teams to ensure the seamless integration of visual elements into HTML templates.HTML Email Template Development: Design and develop HTML email templates (from PSDs) optimized for various email clients, ensuring compatibility and responsiveness across desktop and mobile devices. Implement dynamic content and personalized elements using personalization languages (example AMPscript or SSJS) to create dynamic and personalized email experiences.Email Build Testing: Conduct thorough testing to verify email rendering across different email clients and devices to ensure consistent display and functionality.Email Design Best Practices: Stay up to date with email design best practices, industry trends, and email marketing standards to create visually compelling and effective email campaigns. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Posted 3 months ago
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