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GN - SONG - Service - Google Gen AI - Analyst

GN - SONG - Service - Google Gen AI - Analyst

Accenture

3 - 8 years

12 - 16 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

ssas ai solutions google machine learning gen c# chatbot genesys customer experience management servicenow tool dataiku tensorflow solution consulting rpa automation gcp rstudio watson software licensing keras twilio digital transformation

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Job Title:Google Generative AI Studio AnalystSkills, Experience & EducationRequired Skills:

Google Generative AI Studio
CX solution design using Google CCAI suite (Dialogflow CX, Agent Assist, Insights CX)Knowledge of Gen AI tools (Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks)CX management capability assessment and roadmap developmentAgile delivery and CCaaS migrationStrategic advisory, market research, and data-driven recommendationsStakeholder engagement and cross-functional collaborationStrong analytical, problem-solving, and communication skillsPreferred Skills:

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Roles & ResponsibilitiesProvide strategic advisory and develop data-driven recommendations to enhance business performanceDesign CX solutions using Google CCAI and Gen AI toolsConduct capability assessments and co-create CX roadmaps with clientsCollaborate with technical teams to translate user requirements into final productsLead CCaaS migration and agile delivery processesParticipate in pre-sales activities including RFP responses and client presentationsCreate reusable assets and innovative solutions based on industry trendsWork across global teams and manage client relationships effectivelyPresent solutions to senior stakeholders and contribute to offering developmentAdditional DetailsOpportunity to work on innovative projects with global clientsExposure to cutting-edge technologies and AI-driven customer experience platformsCollaborative and inclusive work environment with career growth potential Qualification
ExperienceMinimum of 3 year(s) experience is required in designing and delivering Google CCAI and Gen AI solutions.EducationBachelors Degree in Computer Science or equivalent.Certification:(blank)

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GN - SONG - Service - Google Gen AI - Analyst