Global Visa Consultant

Role Overview: As a Travel / Visa Consultant, you will be responsible for handling both Inbound and Outbound calls globally with excellent telephonic handling etiquette skills. You will work closely with customers and corporates to plan perfectly organized trips to various destinations, issue flight tickets, hotel reservations, and other travel services. Your role will also involve keeping up to date with travel trends, restrictions, rules, and regulations. Additionally, you will be required to handle customer complaints, resolve issues, and ensure the accuracy of all information provided by clients for the visa submission process. Key Responsibilities: - Experience in handling Inbound and Outbound calls globally with good telephonic handling etiquette skills. - In-depth knowledge of travel destinations, Global Visa, and Inbound and Outbound Holiday packages. - Excellent Customer service and Communication skills (Both Written and Verbal). - Help customers/corporates plan perfectly organized trips online, over the telephone, or by email. - Issue flight tickets, hotel reservations, and other travel services. - Keep up to date with travel trends, restrictions rules, and regulations. - Handling customer complaints and resolving any issues that arise. - Ensure that all information provided by the client is accurate and correct, preparing and checking all documents for the visa submission process. Qualifications Required: - At least 2 years of experience as a Travel / Visa Consultant. - High school diploma or bachelor's degree in any stream (in tourism may be preferred), travel, or hospitality. - The ability to build and maintain positive relationships with vendors of direct travel. - Good communication, customer service, and interpersonal skills. - Strong computer skills. (Note: No additional details of the company were present in the job description),