2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a Global Visa Consultant, you will be responsible for handling both Inbound and Outbound calls on a global scale, showcasing excellent telephonic handling etiquette skills. Your role will involve catering to customers" travel requirements, specifically focusing on Global Visa processing and a variety of Inbound and Outbound holiday packages to countries like USA, Canada, UK, Schengen, and other visa-required destinations. Your expertise in this area will be crucial in providing customers with accurate information and guidance to plan their trips effectively. To excel in this role, you must possess a strong sales acumen and a deep understanding of travel destinations. Your communication skills, both written and verbal, should be top-notch as you will be assisting customers and corporates in organizing their trips through various communication channels such as online, telephone, or email. Additionally, experience in issuing flight tickets, making hotel reservations, and utilizing travel reservation systems like Amadeus/Sabre GDS will be advantageous. Staying updated with travel trends, regulations, and restrictions is vital to ensure accurate and timely assistance to clients. Handling customer complaints professionally and resolving any issues that may arise will be part of your daily tasks. Moreover, you will be responsible for verifying the accuracy of all client-provided information and meticulously preparing and reviewing all documents required for the visa submission process. To qualify for this position, you should have a minimum of 2 years of experience as a Travel/Visa Consultant. A high school diploma or bachelor's degree in any field (preference may be given to candidates with a background in tourism, travel, or hospitality) is required. Building and maintaining positive relationships with travel vendors and possessing excellent customer service, communication, and interpersonal skills are essential. Strong computer skills are also necessary for efficiently carrying out your duties. In return for your expertise and dedication, we offer an attractive commission structure. This is a full-time position that requires you to work in person during day shifts. If you are passionate about the travel industry and possess the necessary skills and experience, we would love to have you join our team as a valuable Global Visa Consultant.,

Posted 4 days ago

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