Get hired with SaaS Based organization(voice) salary upto 9LPA

Mark Makers Consultancy Services

1 - 6 years

4 - 9 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

american express barclays shared services jp morgan chase ccp customer care professional customer service tcs sitel cps british airways call ba process advisor thryv nab encore air bnb admiral solutions ameriprise financial expedia group master ccp wns international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for SAAS based Organisation

role would be client success b2b
where you deal with us client related their product
Support clients over the phone and email by answering their product questions and offering technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Excellent communication skills (verbal and written)
Graduate/ Under-graduate(drop-out) with strong analytical and logical skills
Experience in US UK Customer Service is a must
Preference would be given to candidates who have prior experience of having international voice process
Strong business acumen, ethics and high integrity
High comfort level in using online software products
Quick learner, with a positive attitude and ability to work well within a team
salary 70K(after pf deduction)
work from office
Joining ASAP
Location Gurugram
yearly bonus available
Work Hours: 6,30Pm to 3.30-PM
Air-conditioned cabs will be provided + Meals + Medical Insurance+ 5 days Working
Max age 32
Amazing communication skills required
Back end blended domestic chat operations experience will not be counted(ONLY REQUIRE CORE CALLING EXPERIENCE)
for more details contact Tarun 9654466385

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