14 Process Advisor Jobs

The Chief Process Advisor will be responsible for comparing and evaluating the specifications of supplied equipment with those specified in the UOP Schedule A Package, Piping and Instrumentation Diagrams, as well as various UOP Standard Specifications and Drawings before the completion of construction. This detailed examination procedure will enable you to identify, evaluate, and provide advice to avoid potential problems that may hinder a smooth startup and successful performance of the Process Unit. During the completion of checkout activities, you will provide direction for the development and implementation of a precommissioning program. This phase will involve activities such as hydrostatic testing, water flushing, leak testing, pump and compressor run-in, refractory dryout, high-temperature field tests, catalyst loading, and instrument loop checking. Following the precommissioning phase, you will review and evaluate the startup schedule and offer advice on potential improvements. You will provide operating instructions to Operations and Engineering staff to ensure they are well-versed in UOP procedures for startup, normal operations, shutdown, and handling emergency situations efficiently and safely. Your role will involve advising customer engineers and operators to achieve a smooth and beneficial startup, drawing from your experience on similar units to avoid potential pitfalls. Daily instructions will be issued to shift-working Process Advisors in coordination with the customer's operations management team to ensure a smooth continuous startup. After the initial startup, you will advise on the daily operation of the unit and recommend adjustments to optimize its performance. You will establish process guidelines to prepare the unit for a successful performance test, verifying its ability to achieve the yields represented during the design phase and serving as a benchmark for future performance comparisons. Additionally, you may conduct a detailed study of the unit, including calculations of product yields and catalyst activity/selectivity, from both a process and hydraulic viewpoint to establish a base condition useful for troubleshooting and future planning. Basic Qualifications for the Position: - BE or equivalent degree in Chemical Engineering - 100% domestic travel required Honeywell helps organizations solve complex challenges in automation, aviation, and energy transition. Through Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by Honeywell Forge software, we provide actionable solutions and innovation to make the world smarter, safer, and more sustainable.,

Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs.

Before the completion of construction, the Chief Process Advisor will compare and evaluate the specifications of the supplied equipment with those specified in the UOP Schedule A Package, Piping and Instrumentation Diagrams, and various UOP Standard Specifications and Drawings. This detailed examination procedure will enable the Chief Process Advisor to identify, evaluate and provide advice to avoid problems that could interfere with a smooth startup and successful performance of the Process Unit. As the checkout is being completed, the UOP Chief Process Advisor will provide direction for the development and implementation of a precommissioning program. Activities carried out during this phase of the startup will include hydrostatic testing, water flushing, leak testing, pump and compressor run in, refractory dryout, high temperature field tests, inspection, catalyst loading, and instrument loop checking. After completion of the precommissioning phase, the UOP Chief Process Advisor will review and evaluate the startup schedule and offer advice on possible improvements. The Chief Process Advisor will provide operating instructions to Operations and Engineering staffs to ensure that they have knowledge of the UOP procedures for startup, normal operations, and shutdown, and that they understand UOPs recommended procedures for handling emergency situations in a safe and efficient manner. The Chief Process Advisor will advise the customers engineers and operators to achieve a smooth and beneficial startup. The Chief Process Advisors experience on similar units will help to avoid pitfalls during the startup. The Chief Process Advisor will issue daily instructions to shift-working Process Advisors, in concert with the customers operations management team. UOPs prime objective is a smooth continuous startup, beginning with introduction of feed and concluding with on-specification products. Once initial startup has occurred, the UOP Chief Process Advisor will advise on the daily operation of the unit and recommend adjustments to optimize unit performance. The Chief Process Advisor will establish process guidelines to line out and prepare the unit for a successful performance test. The performance test will verify the units ability to achieve the yields represented by UOP during the design phase and will serve as a benchmark against which future process unit performance can be compared. A detailed study of the unit may also be conducted during this period. The study may include calculations of product yields and catalyst activity/selectivity. The unit can be evaluated from both a process and hydraulic viewpoint, thus establishing a base condition that would be useful in troubleshooting and planning future expansions. The Chief Process Advisor will advise the customers engineers and operators to achieve a smooth and beneficial startup. The Chief Process Advisors experience on similar units will help to avoid pitfalls during the startup. The Chief Process Advisor will issue daily instructions to shift-working Process Advisors, in concert with the customers operations management team. UOPs prime objective is a smooth continuous startup, beginning with introduction of feed and concluding with on-specification products. Once initial startup has occurred, the UOP Chief Process Advisor will advise on the daily operation of the unit and recommend adjustments to optimize unit performance. The Chief Process Advisor will establish process guidelines to line out and prepare the unit for a successful performance test. The performance test will verify the units ability to achieve the yields represented by UOP during the design phase and will serve as a benchmark against which future process unit performance can be compared. A detailed study of the unit may also be conducted during this period. The study may include calculations of product yields and catalyst activity/selectivity. The unit can be evaluated from both a process and hydraulic viewpoint, thus establishing a base condition that would be useful in troubleshooting and planning future expansions.

Embark on a transformative journey as a Process Advisor at Barclays, where youll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you ll need some previous experience in: Experience of working in a customer facing service environment. Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently. Ability to determine appropriate, affordable solutions for customers regarding their personal financial situation. Support customers by offering payment options, taking payments, solving problems, and providing excellent service. Effective communication skills. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Noida. Purpose of the role To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Accountabilities Provision of excellent customer service, adherent to Barclays policies and procedures, by responding and resolving customer requests and inquiries effectively. Collaboration with internal stakeholders, including the relevant risk management teams, to align collection activities and comply with regulatory requirements and internal processes. Collaboration across functional projects and initiatives to support the broader business operations team. Support the business operation function team with day-to-day collection activities including customer service, risk management and compliance. Communication to customers with outstanding loans and/or credit card payments to negotiate payment arrangements and resolve any financial delinquencies. Maintenance of accurate and up-to-date records of all collection activities, including customer interactions, payment plans and account status updates. To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.

Before the completion of construction, the Chief Process Advisor will compare and evaluate the specifications of the supplied equipment with those specified in the UOP Schedule A Package, Piping and Instrumentation Diagrams, and various UOP Standard Specifications and Drawings. This detailed examination procedure will enable the Chief Process Advisor to identify, evaluate and provide advice to avoid problems that could interfere with a smooth startup and successful performance of the Process Unit. As the checkout is being completed, the UOP Chief Process Advisor will provide direction for the development and implementation of a precommissioning program. Activities carried out during this phase of the startup will include hydrostatic testing, water flushing, leak testing, pump and compressor run in, refractory dryout, high temperature field tests, inspection, catalyst loading, and instrument loop checking. After completion of the precommissioning phase, the UOP Chief Process Advisor will review and evaluate the startup schedule and offer advice on possible improvements. The Chief Process Advisor will provide operating instructions to Operations and Engineering staffs to ensure that they have knowledge of the UOP procedures for startup, normal operations, and shutdown, and that they understand UOPs recommended procedures for handling emergency situations in a safe and efficient manner. Basic Qualifications for the Position: BE or equivalent degree in Chemical Engineering 100% domestic travel required Basic Qualifications for the Position: BE or equivalent degree in Chemical Engineering 100% domestic travel required The Chief Process Advisor will advise the customers engineers and operators to achieve a smooth and beneficial startup. The Chief Process Advisors experience on similar units will help to avoid pitfalls during the startup. The Chief Process Advisor will issue daily instructions to shift-working Process Advisors, in concert with the customers operations management team. UOPs prime objective is a smooth continuous startup, beginning with introduction of feed and concluding with on-specification products. Once initial startup has occurred, the UOP Chief Process Advisor will advise on the daily operation of the unit and recommend adjustments to optimize unit performance. The Chief Process Advisor will establish process guidelines to line out and prepare the unit for a successful performance test. The performance test will verify the units ability to achieve the yields represented by UOP during the design phase and will serve as a benchmark against which future process unit performance can be compared. A detailed study of the unit may also be conducted during this period. The study may include calculations of product yields and catalyst activity/selectivity. The unit can be evaluated from both a process and hydraulic viewpoint, thus establishing a base condition that would be useful in troubleshooting and planning future expansions. The Chief Process Advisor will advise the customers engineers and operators to achieve a smooth and beneficial startup. The Chief Process Advisors experience on similar units will help to avoid pitfalls during the startup. The Chief Process Advisor will issue daily instructions to shift-working Process Advisors, in concert with the customers operations management team. UOPs prime objective is a smooth continuous startup, beginning with introduction of feed and concluding with on-specification products. Once initial startup has occurred, the UOP Chief Process Advisor will advise on the daily operation of the unit and recommend adjustments to optimize unit performance. The Chief Process Advisor will establish process guidelines to line out and prepare the unit for a successful performance test. The performance test will verify the units ability to achieve the yields represented by UOP during the design phase and will serve as a benchmark against which future process unit performance can be compared. A detailed study of the unit may also be conducted during this period. The study may include calculations of product yields and catalyst activity/selectivity. The unit can be evaluated from both a process and hydraulic viewpoint, thus establishing a base condition that would be useful in troubleshooting and planning future expansions.

Embark on a transformative journey as a Process Advisor at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers from financial crime risks. To thrive in this role, you'll need some previous experience in: Experience of working in a customer facing service environment. Receive inbound and outbound phone calls from customers and service their needs effectively and efficiently. Ability to determine appropriate, affordable solutions for customers regarding their personal financial situation. Support customers by offering payment options, taking payments, solving problems, and providing excellent service. Effective communication skills. You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as we'll as job-specific technical skills. This role is based out of Noida. Purpose of the role To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Accountabilities Provision of excellent customer service, adherent to Barclays policies and procedures, by responding and resolving customer requests and inquiries effectively. Collaboration with internal stakeholders, including the relevant risk management teams, to align collection activities and comply with regulatory requirements and internal processes. Collaboration across functional projects and initiatives to support the broader business operations team. Support the business operation function team with day-to-day collection activities including customer service, risk management and compliance. Communication to customers with outstanding loans and/or credit card payments to negotiate payment arrangements and resolve any financial delinquencies. Maintenance of accurate and up-to-date records of all collection activities, including customer interactions, payment plans and account status updates. To collaborate with customers and negotiate repayment arrangements on outstanding loans/credit card repayments. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within we'll-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives. Management and maintenance of customer records and documentation to ensure accuracy. Participation in training and development initiatives to improve customer skills, knowledge, and services. Identification of industry trends and developments related to customer service to implement best practice in customer care. Execution of escalation requests to the relevant team or senior management as required in a timely manner. Execution of customer service activities through various communication channels including chat, email, and phone. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

Job Summary : As a Customer Service or Sales Representative in an International BPO, your primary responsibility will be to provide exceptional service to customers. You will handle inbound and outbound calls, emails, and chats to address customer inquiries, resolve issues, and promote products/services. Key Responsibilities : Customer Service Responsibilities : Provide customer support through various channels (phone, email, chat) in a timely, friendly, and professional manner. Address customer inquiries and resolve issues efficiently, ensuring customer satisfaction. Handle customer complaints with empathy, professionalism, and quick problem-solving skills. Maintain accurate customer records in the CRM system, ensuring all interactions are documented and followed up on appropriately. Track and follow up on customer cases to ensure all issues are resolved satisfactorily. Provide detailed product/service information to customers, ensuring they fully understand offerings and policies. Sales Responsibilities : Promote and sell products/services during customer interactions, focusing on upselling and cross-selling. Achieve individual and team sales targets and performance metrics. Identify sales opportunities by understanding customer needs and suggesting relevant solutions. Handle objections and close sales by effectively communicating the benefits of the product or service. Track and report sales activities to ensure accurate forecasting and reporting of sales performance. Preferred Qualifications : Experience working with international customers or in an international BPO setting. Experience in handling customer service or sales tasks in a blended role. For more details Call Kamakshi - 9870164156

The Chief Process Advisor will advise with regards to the detailed checkout, precommissioning activities, heater and reactor circuit dryout, catalyst and/or adsorbent loading, startup, initial operation and testing of the unit, as well as providing instruction and direction to the operating staff. The UOP Chief Advisor will have the overall on site responsibility for ensuring that UOPs commissioning, startup, and initial operations services are fully executed. Before the completion of construction, the Chief Process Advisor will compare and evaluate the specifications of the supplied equipment with those specified in the UOP Schedule A Package, Piping and Instrumentation Diagrams, and various UOP Standard Specifications and Drawings. This detailed examination procedure will enable the Chief Process Advisor to identify, evaluate and provide advice to avoid problems that could interfere with a smooth startup and successful performance of the Process Unit. B.E/B.Tech Chemical Engineering with experience in Oil & gas Industry As the checkout is being completed, the UOP Chief Process Advisor will provide direction for the development and implementation of a precommissioning program. Activities carried out during this phase of the startup will include hydrostatic testing, water flushing, leak testing, pump and compressor run in, refractory dryout, high temperature field tests, inspection, catalyst loading, and instrument loop checking. After completion of the precommissioning phase, the UOP Chief Process Advisor will review and evaluate the startup schedule and offer advice on possible improvements. The Chief Process Advisor will provide operating instructions to Operations and Engineering staffs to ensure that they have knowledge of the UOP procedures for startup, normal operations, and shutdown, and that they understand UOPs recommended procedures for handling emergency situations in a safe and efficient manner. The Chief Process Advisor will advise the customers engineers and operators to achieve a smooth and beneficial startup. The Chief Process Advisors experience on similar units will help to avoid pitfalls during the startup. The Chief Process Advisor will issue daily instructions to shift-working Process Advisors, in concert with the customers operations management team. UOPs prime objective is a smooth continuous startup, beginning with introduction of feed and concluding with on-specification products. Once initial startup has occurred, the UOP Chief Process Advisor will advise on the daily operation of the unit and recommend adjustments to optimize unit performance. The Chief Process Advisor will establish process guidelines to line out and prepare the unit for a successful performance test. The performance test will verify the units ability to achieve the yields represented by UOP during the design phase and will serve as a benchmark against which future process unit performance can be compared A detailed study of the unit may also be conducted during this period. The study may include calculations of product yields and catalyst activity/selectivity. The unit can be evaluated from both a process and hydraulic viewpoint, thus establishing a base condition that would be useful in troubleshooting and planning future expansions.

. Additional Job Description Step into the role of FCS Process Advisor, where youll provide first-class support by Screening the background. Key skills required for this role include: Financial Crime. Excellent Communication Skills. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Noida. Purpose of the role To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards. Accountabilities Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements. Collaboration with teams across the bank to align and integrate screening processes. Identification of areas for improvement and providing recommendations for change in screening processes. Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on screening performance. Identification of industry trends and developments to implement best practice in screening Services. Participation in projects and initiatives to improve screening efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

The Chief Process Advisor will advise with regards to the detailed checkout, precommissioning activities, heater and reactor circuit dryout, catalyst and/or adsorbent loading, startup, initial operation and testing of the unit, as well as providing instruction and direction to the operating staff The UOP Chief Advisor will have the overall on site responsibility for ensuring that UOPs commissioning, startup, and initial operations services are fully executed Before the completion of construction, the Chief Process Advisor will compare and evaluate the specifications of the supplied equipment with those specified in the UOP Schedule A Package, Piping and Instrumentation Diagrams, and various UOP Standard Specifications and Drawings This detailed examination procedure will enable the Chief Process Advisor to identify, evaluate and provide advice to avoid problems that could interfere with a smooth startup and successful performance of the Process Unit As the checkout is being completed, the UOP Chief Process Advisor will provide direction for the development and implementation of a precommissioning program Activities carried out during this phase of the startup will include hydrostatic testing, water flushing, leak testing, pump and compressor run in, refractory dryout, high temperature field tests, inspection, catalyst loading, and instrument loop checking After completion of the precommissioning phase, the UOP Chief Process Advisor will review and evaluate the startup schedule and offer advice on possible improvements The Chief Process Advisor will provide operating instructions to Operations and Engineering staffs to ensure that they have knowledge of the UOP procedures for startup, normal operations, and shutdown, and that they understand UOPs recommended procedures for handling emergency situations in a safe and efficient manner The Chief Process Advisor will advise the customers engineers and operators to achieve a smooth and beneficial startup The Chief Process Advisors experience on similar units will help to avoid pitfalls during the startup The Chief Process Advisor will issue daily instructions to shift-working Process Advisors, in concert with the customers operations management team UOPs prime objective is a smooth continuous startup, beginning with introduction of feed and concluding with on-specification products Once initial startup has occurred, the UOP Chief Process Advisor will advise on the daily operation of the unit and recommend adjustments to optimize unit performance The Chief Process Advisor will establish process guidelines to line out and prepare the unit for a successful performance test The performance test will verify the units ability to achieve the yields represented by UOP during the design phase and will serve as a benchmark against which future process unit performance can be compared A detailed study of the unit may also be conducted during this period The study may include calculations of product yields and catalyst activity/selectivity The unit can be evaluated from both a process and hydraulic viewpoint, thus establishing a base condition that would be useful in troubleshooting and planning future expansions

. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives. Management and maintenance of customer records and documentation to ensure accuracy. Participation in training and development initiatives to improve customer skills, knowledge, and services. Identification of industry trends and developments related to customer service to implement best practice in customer care. Execution of escalation requests to the relevant team or senior management as required in a timely manner. Execution of customer service activities through various communication channels including chat, email, and phone. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

Join us as a " Process Advisor " at Barclays, you will be managing day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors to have the cases closed manages the end-to-end process . To be successful as a " Process Advisor ", you should have experience with: To thrive in this role, you will need some previous experience in Should be an expert in People screening process Experience in handling Onboarding in the recent past is preferable Should be an expert in contract/offer letter generation process Should be an expert in Induction and BGV process Good to have from HR shared services & Finance background Should be an expert in MS Office Should have excellent communication skill both written and verbal. Basic/ Essential Qualifications: * bachelors degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as we'll as job-specific technical skills. This role will be based out of Chennai. The shift Timings will fall under India or UK Timings. Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within we'll-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

Join us as a "Process Advisor" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. you'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences . To be successful as a " Process Advisor ", you should have experience with: Basic understanding of the background verification process. Proficient in contract/offer letter generation. Skilled in Contract issuance and BGV processes. HR shared services experience is a plus. Expert in MS Office. Excellent written and verbal communication skills. Additional Skills: Experience with the End-to-end onboarding journey is advantageous Basic/ Essential Qualifications: * bachelors degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as we'll as job-specific technical skills. This role will be based out of Chennai. Shift timings vary by region due to our global operations. Purpose of the role To deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors. Accountabilities Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within we'll-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.