General Manager Sales Operations

Company Description

Luxury Kapoor Hills Pvt. Ltd., established in 2020, is a real estate company specializing in ultra-luxury residences for clients seeking mountain abodes or investment opportunities. With over 14 years of collective experience, the company operates multiple unique thematic projects in Uttarakhand. Our team is dedicated to offering tailored solutions across varying budgets, locations, and preferences. By combining intricate architecture and luxury, we aim to revive the cultural pride and history of India while redefining urban living.

Role Description

This is a full-time hybrid role for a General Manager - Sales Operations, based in Delhi with flexibility for occasional remote work. The General Manager will oversee sales operations, drive customer satisfaction, and manage end-to-end processes for optimal productivity. Key responsibilities include coordinating sales strategies, monitoring team performance, handling customer service inquiries, and ensuring seamless operations. The individual will play a pivotal role in meeting business objectives and delivering exceptional client experiences.

Qualifications

• Proficiency in Sales and Sales Operations
• Strong knowledge of the real estate sector and luxury markets with an overall experience of 3 years is mandatory
• Expertise in Operations Management and Customer Satisfaction
• Experience in handling Customer Service inquiries and solutions
• Ability to lead teams and align strategies with organizational goals
• Analytical and decision-making skills to improve operational efficiency
• Bachelor’s degree in Business Administration, Management, or a related field