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Dugar Finance And Investments Ltd
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General Manager - Recovery North

General Manager - Recovery North

Dugar Finance And Investments Ltd

12 - 15 years

10 - 18 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Vehicle NBFC Sarfaesi Act Commercial Vehicle Loans Recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location: Chennai (covering Gujarat, Maharashtra, Rajasthan, Madhya Pradesh) Reports To: CEO Experience: 12-15 years of recovery experience in NBFCs/banks. Key Responsibilities: Lead and oversee vehicle loan and LAP recovery operations across South India. Manage field recovery agents and legal action (including SARFAESI where applicable). Drive strategy to reduce delinquencies and recover written-off accounts. Coordinate with legal teams, police, and repossession vendors. Monitor performance metrics recovery rate, turnaround time, legal closures. Develop state-level SOPs and compliance with RBI and local laws. Oversee EMI collections across the NBFC’s vehicle and LAP portfolios. Build and optimize in-house and outsourced telecalling + field collection teams. Implement performance-based incentives, tech dashboards, skip tracing, and dialer tools. Lead bucket-wise (B0 to B3) collection strategies. Work closely with credit, recovery, and tech product teams to reduce bounce and DPD. Ideal Profile: Strong knowledge of SARFAESI, vehicle seizure, and LAP recovery processes. Multilingual (Hindi, Marathi, Gujrati etc. preferred). Proven leadership in managing large on-ground recovery teams. Experience with field and tele-collections, especially in Tier 2/3/4 towns. Comfortable with digital tools (collection CRM, field apps). Strong MIS/analytics orientation. Driving is added advantage To Apply : Interested candidates can share their resume at hr@dugar.co.in or WhatsApp to 9092807676 Komal Agarwal - HR OFFICER DUGAR FINANCE

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General Manager - Recovery North