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Zonal Collection Manager- Early Field CD

Zonal Collection Manager- Early Field CD

Home Credit

9 - 14 years

18 - 22 Lacs

lucknow agra

Posted:19 hours ago| Platform:

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Skills Required

collection management consumer durables field collections flow

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Zonal Collection Manager will be responsible for managing and driving field collections across Agra or Lucknow (UP) through a network of vendors and internal teams. This role requires strong leadership, vendor management skills, and a target-driven approach to ensure timely recovery of dues while maintaining compliance and customer experience standards.

Key Responsibilities:

Collection Strategy & Execution:

Develop and implement collection strategies for the zone to achieve monthly and quarterly recovery targets.
Monitor performance of vendors and field teams to ensure adherence to KPIs and compliance guidelines.

Vendor Management:

Identify, onboard, and manage collection agencies/vendors across the zone.
Conduct regular reviews and audits of vendor performance and compliance.

Team Leadership:

Lead and motivate field collection teams to achieve assigned targets.
Provide training and guidance on collection processes and regulatory requirements.

Performance Monitoring:

Track and analyze collection metrics, delinquency trends, and recovery rates.
Prepare and present reports to senior management on zone performance.

Compliance & Risk Management:

Ensure all collection activities comply with company policies and regulatory norms.
Address escalations and resolve disputes in a timely manner.

Strong knowledge of collections processes and regulatory guidelines.
Excellent vendor management and negotiation skills.
Ability to drive performance in a target-oriented environment.
Analytical mindset with proficiency in MIS reporting.
Strong leadership and communication skills.

Qualifications & Experience:

Graduate/Postgraduate in any discipline.
820 years of experience in collections, with at least 3 years in a managerial role.
Experience in managing large geographies and multiple vendors
.

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Financial Services

He Ping District Tianjin

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Zonal Collection Manager- Early Field CD