General Manager Operations

Job Title: General Manager – Hotel Operations

Location: Chennai (Multiple Properties)
Company: Naksha Tree Hotels
Accommodation: Provided by the company
Experience: Minimum 8–15 years in Hotel Operations
Salary: Attractive salary for suitable and experienced candidates

About the Role

Naksha Tree Hotels is looking for a seasoned and hands-on General Manager – Hotel Operations to oversee day-to-day operations, ensure excellent guest service standards, manage staff performance, and maintain profitability across our properties in Chennai. This is a leadership role for someone passionate about hospitality, people management, and operational excellence.

Key Responsibilities

• Supervise and manage all hotel departments including Front Office, Housekeeping, F&B, and Maintenance
• Ensure smooth day-to-day operations and consistent guest satisfaction
• Implement SOPs and operational policies to maintain service quality
• Drive revenue and occupancy through effective cost control and guest experience
• Monitor operational budgets, procurement, and vendor management
• Train and develop department heads and staff for performance and guest engagement
• Ensure compliance with health, safety, and regulatory standards
• Lead audits, inspections, and quality control initiatives
• Report directly to company directors with periodic updates on performance

Desired Candidate Profile

• Bachelor’s or Master’s degree in Hotel Management or equivalent
• Minimum 8–15 years of experience in hotel operations, preferably in a managerial role
• Strong leadership, communication, and people management skills
• Excellent knowledge of hotel software systems and operations best practices
• Ability to handle guest issues, team management, and cost-effective operations
• Experience managing multi-property operations is a plus
• Passionate, disciplined, and result-oriented

Perks & Benefits

• Free staff accommodation provided
• Attractive incentive-based pay for high performance
• Opportunity to grow with a rising hospitality group
• A challenging yet rewarding leadership environment

Apply Now: Send your resume to admin@nakshatreehotels.com
Contact & WhatsApp: 9789303967 / 8778143331

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Work Location: In person