General Manager

Job Description

Company Description International Institute of Hotel Management (IIHM) is the largest Hotel School Chain in India, offering globally recognized skills and International Degrees in Hospitality Management. With campuses in various cities in India and Bangkok, IIHM provides students with the opportunity to study and work in countries like the UK, USA, Canada, and South East Asia. The Institute has a strong alumni network working in renowned hotel chains worldwide. Role Description This is a full-time, on-site role for a General Manager located in GOA Panaji. The General Manager will be responsible for leading the sales team, developing strategies to drive revenue growth, and ensuring the hotel meets its sales targets, overseeing day-to-day operations, managing staff, ensuring guest satisfaction, and driving profitability. Additionally, the General Manager will be involved in strategic planning, budgeting, and business development initiatives. Qualifications Leadership, Management, and Communication skills Experience in the hospitality industry Financial acumen and budgeting skills Customer service and problem-solving skills Strategic planning and business development skills Bachelor's degree in Hospitality Management or related field Previous experience as a General Manager or in a similar role Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred) Proven experience in a sales leadership role within the hospitality industry, preferably in a 3/4-star hotel Strong leadership and communication skills Excellent negotiation and presentation skills Ability to work in a fast-paced environment and meet deadlines Sales and Business Development skills Sales Operations and Team Management skills Customer Service skills Excellent communication and interpersonal skills Strategic thinking and problem-solving abilities Experience in the education or hospitality industry is a plus Bachelor's degree in Business Administration, Marketing, or a related field Proven track record in sales and marketing Key Responsibilities - Develop and implement sales strategies to achieve revenue targets - Set up, Lead and manage the sales team to ensure high performance and productivity - Identify new business opportunities and build strong relationships with clients - Collaborate with other departments to ensure seamless guest experience - Monitor market trends and competitors to adjust strategies accordingly Show more Show less