General Manager HR Culture & Transformation

Role & responsibilities

The incumbent responsible for leading and driving the transformation of HR.

Develop change management strategies for major organizational transformations- cultural change.

Develop and implement strategies to foster a customer centric, positive, inclusive, collaborative, and high-performance work environment.

Monitor and measure cultural health through surveys, feedback mechanisms, and key performance indicators, and implement necessary improvements.

Oversee the implementation of new HR programs and technologies, ensuring successful culture adoption across the organization.

Develop and execute comprehensive employee engagement strategies to attract, retain, and motivate top talent.

Define, implement, and embed a strong organizational culture that supports the companys purpose, values, and long-term goals

Design and execute strategies to enhance employee engagement, satisfaction, and retention across all levels.

Build inclusive and diverse workplace practices that support innovation and collaboration.

Lead transformation projects to modernize , improve service delivery, and adopt best-in-class practices.

Collaborate with the senior leadership team to align HR culture and transformation initiatives with the overall business strategy.

Partner with L&D to roll out leadership development, succession planning, and upskilling programs.

Drive programs that identify and nurture future leaders, especially in frontline logistics operations.

Establish KPIs and metrics to track progress in culture change, transformation success, and employee engagement.

Provide dashboards and reports to leadership with insights and recommendations.

Maintain clear and consistent communication with all stakeholders, including executive leadership, managers, and employees.

Stay updated with emerging HR trends, technologies, and best practices, bringing innovative ideas to enhance HR transformation initiatives.

Experience:

Knowledge, Skills, Abilities and Competencies:

Proven experience as a HR Transformation Manager or in a similar role, driving HR transformation initiatives.

Strong knowledge of change management frameworks

Exceptional communication, stakeholder management, and influencing skills.

In-depth knowledge of HR processes, systems, and best practices, with a strong understanding of HR regulations and compliance requirements.

Ability to work in a dynamic, high-pressure, multi-location environment.

Lead the cultural evolution of a large, diverse workforce.

Work closely with top leadership and make a strategic impact on business performance.