General Manager - HR

Role & responsibilities

HR Operations & Compliance

• Lead Pan-India HR operations ensuring alignment with business and legal frameworks.
• Manage statutory and legal compliance, coordinate with legal consultants, and track ongoing litigations.
• Ensure accurate and timely payroll processing and compliance with all statutory requirements (PF, ESI, PT, EDLI, etc.).

Employee Relations & Engagement

• Cultivate positive employee relations and manage grievance redressal systems.
• Represent HR during customer and regulatory audits and ensure smooth audit closures.
• Design and implement retention strategies focused on high-performing employees (A Players).

Performance & Compensation

• Oversee performance management cycles including KRA setting, mid-year reviews, and appraisals.
• Administer compensation, incentives, and variable pay plans accurately and efficiently.
• Drive HR analytics and reporting to support data-driven decision-making.

Technology & Digitalization

• Lead the implementation and continuous improvement of HRMS platforms such as

  Darwinbox

  , SuccessFactors, and SAP HR.
• Drive the digitalisation of HR processes, including system configuration, user adoption, and integration of best practices.
• Identify opportunities for automation, enhancing HR service delivery and efficiency.

People Processes

• Manage onboarding, induction, exit processes, and F&F settlements.
• Supervise employee life-cycle documentation including disciplinary actions, PIPs, and HR letters.
• Monitor and maintain SLAs across HR service areas.

Policy & Procedure Governance

• Prepare, implement, and regularly update HR SOPs and policies at all locations.
• Ensure all HR documents and records are maintained securely and are audit-ready.

Strategic & Financial Management

• Prepare annual HR budgets and monitor utilization and cost optimization.
• Collaborate with department heads for manpower planning and resourcing needs.
• Participate in sales and performance review meetings, contributing HR insights and follow-ups.

• Functional Skills Required

• Statutory & Legal Compliance
• Employee Relations & Retention
• HR Systems & Technology (Darwinbox, SuccessFactors, SAP HR)
• HR Digitalization & Process Automation
• Compensation & Benefits Management
• Performance Management & Appraisal
• HR Documentation & Operations
• Strategic HR Planning & Budgeting

• Behavioral Skills Required

• Leadership & Influencing
• Strategic Thinking
• Change Management
• Communication & Collaboration
• Problem Solving & Decision-Making

• Team Size to be Handled:

Manage a team of 10-12 HR professionals, including 3-4 direct reportees at the Sr. Manager and Manager levels, reporting to the VP HR.