Job
Description
Role & responsibilities : 1. Property & Facility Operations: Oversee day-to-day management of all residential and commercial properties. Ensure all facilities (buildings, amenities, utilities) are maintained in excellent working condition. Manage housekeeping, security, landscaping, and technical services for all sites. 2. Vendor & Contract Management: Select, negotiate, and manage contracts with facility service providers (AMC, housekeeping, security, MEP, etc.). Monitor vendor performance, ensure service levels are met, and manage renewals. 3. Maintenance & Technical Oversight: Supervise preventive and corrective maintenance of building infrastructure (electrical, plumbing, HVAC, elevators, etc.). Ensure all critical equipment is serviced on schedule and maintained properly. 4. Health, Safety & Compliance: Ensure compliance with local municipal, fire safety, and environmental regulations. Conduct regular safety audits and emergency drills. Maintain documentation for inspections, licenses, and legal requirements. 5. Budgeting & Cost Control: Prepare and manage annual facility budgets for maintenance, repairs, utilities, and improvements. Control operational costs without compromising on service quality. 6. Customer & Resident Relations: Act as the point of contact for tenant/resident escalations and facility-related issues. Ensure prompt resolution of complaints and maintain high satisfaction levels. 7. Team & Staff Management: Lead and manage on-site facility teams including supervisors, engineers, and support staff. Set SOPs, performance standards, and provide training where necessary. 8. Asset Management & Upgrades: Monitor asset life cycle and recommend replacements or upgrades. Implement energy-saving and cost-effective solutions to improve efficiency. Preferred candidate profile : Preference for Ex-Servicemen Candidates with a disciplined, responsible, and structured approach from a defense background are strongly encouraged to apply. Strong leadership and team management Ability to lead large on-site teams including technical, housekeeping, and security staff. Excellent knowledge of building systems and infrastructure – Hands-on experience with electrical, plumbing, HVAC, fire safety, and maintenance systems. Budgeting and vendor negotiation skills – Expertise in preparing budgets and managing vendor contracts efficiently. Understanding of statutory and safety compliance – Familiar with building laws, fire norms, and regulatory requirements. Strong communication and problem-solving skills – Clear reporting, effective coordination, and quick decision-making in operational challenges. Experience in managing large residential and commercial complexes – Proven track record in handling multi-property operations.
