General Manager

SUMMARY Oversees all aspects of Property Management, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES • Supervise all departments and ensure a high quality of performance. • Creates an operating environment that assures consistent guest satisfaction. • Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action. • Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action. • Develops accurate and aggressive long and short-range financial objectives. • Prepares financial reports for management that clearly explain operational effectiveness, trends and variances. • Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations. • Maintains an appropriate level of community public affairs involvement. • Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel. • Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees. • Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority. • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget. • Be accountable for responsibilities of department heads and take ownership of all guest complaints.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Food provided

Work Location: In person