GCC –IT Intern– End User Support & Device Management

IT Intern – End User Support & Device Management

Are you passionate about crafting exceptional digital experiences that make a real difference in the world? Do you dream of working in an environment where you can grow both professionally and personally while contributing to a meaningful purpose?

Welcome to Dibber!

Senior Web Developer

Job Title: IT Intern – End User Support & Device Management

Location:

Department:

Reporting To:

Duration:

Type:

Role Summary:

Key Responsibilities (Training Provided):

• Assist with

  laptop reimaging, configuration, and software installations

  .
• Support

  basic IT hardware troubleshooting

  and coordinate service center visits for hardware repairs.
• Help with

  user onboarding and offboarding

  , including device handover, account setup/deactivation, and documentation.
• Provide support for

  Microsoft 365 services

  , such as:
• Password resets
• Mobile device enrollment
• Device wipe and re-registration (Intune)
• Maintain accurate records of IT assets and support tickets.
• Shadow and support senior IT team members in daily operations.

Requirements:

• Currently pursuing or recently completed a degree/diploma in IT, Computer Science, or related field.
• Interest in IT support, hardware/software troubleshooting, and user support.
• Strong willingness to learn, take initiative, and follow guidance.
• Good communication skills and a customer-focused mindset.

Preferred (Not Mandatory):

• Basic familiarity with Windows OS, Microsoft 365, or device management.
• Understanding of computer hardware (laptops,printers, peripherals).
• Good to have any IT certification.

What You’ll Gain:

• Hands-on experience in IT operations and end-user support.
• Exposure to enterprise-grade technologies and practices.
• Mentorship from experienced IT professionals.
• Internship certificate and potential for full-time opportunities based on performance.