Functional Specialist

Functional Specialist-SAP Service Management_Full-Time_Pune/Bangalore/Noida/Mumbai/Chennai/Hyderabad

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Job Overview:

• The SAP Service Management role is a critical position within our organization that is responsible for managing and optimizing our SAP software and systems.
• The individual in this role will be expected to oversee all aspects of our SAP services, including planning, implementation, and maintenance.
• They will work closely with various departments to ensure that our SAP systems are meeting business needs and improving operational efficiency.
• The ideal candidate will have a strong understanding of SAP modules, excellent problem-solving skills, and the ability to manage multiple projects simultaneously.

Responsibilities:

• Implement and support SAP Service Management module including service orders, contracts, notifications, and warranties.
• Collaborate with other team members to integrate SAP Service Management with other SAP modules.
• Troubleshoot and resolve technical issues related to SAP Service Management.
• Provide training and support to end-users on SAP Service Management.

Required Skills:

• Educational Background: Any Graduate
• Proficiency in SAP Service Management module including service orders, contracts, notifications, and warranties.
• Strong understanding of integration points between SAP Service Management and other SAP modules.
• Excellent problem-solving skills and ability to troubleshoot technical issues.
• A Bachelor's degree in Computer Science, Information Systems, or a related field is required. Advanced degrees or SAP certifications are preferred.

Preferred Skills:

• Knowledge of SAP CRM Service Management.

• Experience with SAP Fiori Apps related to Service Management.

• Understanding of SAP HANA database.

• Familiarity with ABAP programming.

• Experience with SAP Solution Manager.

• Knowledge of SAP S/4 HANA Service Management.

• Understanding of SAP Cloud Platform.

• Familiarity with SAP Business Workflow.

• Experience with SAP NetWeaver.

• Knowledge of SAP Business Objects.