Frontdesk Executive

Job Title:

School Name:

Front Desk Executive

Kanakia International School, Bhayander (IGCSE)

Key Responsibilities

• Greet and welcome parents, students, staff, and visitors in a courteous and professional manner.
• Handle incoming phone calls, emails, and inquiries, directing them to the appropriate departments.
• Maintain the reception area, ensuring it is clean, organized, and presentable.
• Manage student/visitor entry and exit logs as per school policies.
• Provide accurate information about school policies, procedures, events, and programs.
• Coordinate appointments, meetings, and schedules for school leadership when required.
• Assist in administrative support tasks such as photocopying, filing, data entry, and record keeping.
• Handle correspondence (letters, circulars, notices) efficiently.
• Support school events, parent-teacher meetings, and other front-desk requirements.
• Ensure confidentiality of sensitive information and adhere to school protocols.
  

Requirements

• Bachelor’s degree / Diploma in Office Administration, Hospitality, or related field preferred.
• Prior experience in front desk / receptionist role, preferably in an educational institution.
• Excellent communication skills in English (spoken and written). Knowledge of additional languages is an advantage.
• Pleasant personality with strong interpersonal and customer service skills.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations.
• Ability to multitask, stay organized, and handle pressure in a fast-paced school environment.
• Professional appearance and positive attitude.