Front Office Team Leader

IHG Hotels & Resorts

3 - 5 years

5 - 7 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

management front office operations leadership interpersonal skills communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Team Leader to join our team in the Hospitality industry. The ideal candidate will have a strong background in front office operations and management, with excellent leadership skills.

Roles and Responsibility

Manage and supervise the front office team to ensure seamless day-to-day operations.
Coordinate with various departments to maintain high customer satisfaction and service quality.
Develop and implement strategies to improve front office efficiency and productivity.
Train and mentor new hires to enhance their skills and knowledge.
Handle guest complaints and feedback professionally and courteously.
Maintain accurate records and reports of front office activities.

Job Requirements

Proven experience in front office management or a related field.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work under pressure and lead a team effectively.
Strong attention to detail and organizational skills.
Familiarity with hospitality industry standards and best practices.
Ability to analyze data and make informed decisions to drive business growth.

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