Job Title: F&B Service Associate Location: Ayatana Ooty Department: Food & Beverage Service Reports to: F&B Manager Employment Type: Full-Time JOB SUMMARY: We are looking for an enthusiastic and customer-focused F&B Service Associate to join our team at Ayatana, Ooty. The ideal candidate will be responsible for delivering a high-quality dining experience by ensuring excellent guest service and maintaining a clean and pleasant environment. Key Responsibilities: Greet and welcome guests in a warm and professional manner. Take food and beverage orders accurately and relay them to the kitchen/bar. Serve food and beverages promptly while following hygiene and safety standards. Ensure guest satisfaction by checking on tables regularly and addressing any concerns. Maintain cleanliness and setup of dining areas before, during, and after service. Assist with mise en place, table settings, and buffet arrangements. Collaborate with kitchen and bar staff to ensure smooth service flow. Process bills and handle guest payments as required. Follow resort policies, grooming standards, and SOPs. Requirements: Minimum 6 months to 1 year of experience in a similar role (resort/hotel experience preferred). Diploma or degree in Hotel Management or related field is an advantage. Strong communication and interpersonal skills. Pleasant personality and a team player. Willingness to work in shifts, weekends, and holidays. Knowledge of food and beverage service etiquette. Show more Show less

Job Title : Front Office Team Leader Location : Azora by Ayatana, Goa Experience : Minimum 2 years in Hospitality Industry, with IDS experience required. Job Summary: Azora by Ayatana, Goa, is looking for an experienced and dynamic Front Office Team Leader to manage the daily operations of our front desk and ensure exceptional guest service. The ideal candidate will have at least two years of experience in a similar role and hands-on experience with the IDS system. Key Responsibilities : Lead and supervise the front office team to ensure efficient and smooth operations. Provide exceptional customer service and resolve guest concerns promptly and professionally. Handle check-ins, check-outs, and room assignments using the IDS system. Coordinate with other departments (housekeeping, maintenance, etc.) to ensure seamless guest experiences. Train and mentor team members to enhance their performance and hospitality skills. Ensure compliance with resort policies, procedures, and standards. Handle guest billing and payments, including reconciling accounts and ensuring accuracy. Qualifications : Minimum of 2 years of experience in a front office or supervisory role in the hospitality industry. Proficiency with IDS software is a must. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to handle high-pressure situations with calm and professionalism. A passion for delivering outstanding guest experiences. Why Join Us? At Azora by Ayatana, we value our team members and provide opportunities for growth and development in a vibrant, resort-style environment. If you're passionate about hospitality and leading a dedicated team, we’d love to hear from you.

Position : Sales Executive Membership Sales / Vacation Ownership Sales Location : Bengaluru Department : Sales & Marketing Reporting to : Vice President - Sales & Marketing About the Role: We are looking for a dynamic and results-driven Sales Executive to join our Membership Sales / Vacation Ownership Sales team. The ideal candidate will be responsible for promoting and selling our vacation ownership memberships by engaging with potential clients, explaining product benefits, and closing sales to meet individual and team targets. Key Responsibilities: Identify, approach, and engage prospective customers through various lead generation activities. Deliver professional sales presentations to showcase membership/vacation ownership products and their benefits. Conduct site tours and personal consultations for prospective members. Meet or exceed defined sales targets and performance metrics. Follow up with leads and prospects regularly to maximize conversion rates. Maintain accurate and up-to-date records of customer interactions in CRM tools. Ensure high standards of customer service throughout the sales process. Collaborate with the marketing team for promotional activities, events, and lead generation campaigns. Be available to work on weekends and public holidays, as these are peak operational periods for sales. Maintain complete knowledge of the product, pricing structures, terms & conditions, and competitor offerings. Key Requirements: Proven experience in direct sales, preferably in the hospitality, timeshare, real estate, or lifestyle product sector. Strong interpersonal and communication skills. Customer-oriented approach with a persuasive, enthusiastic attitude. Goal-driven and self-motivated, with the ability to handle rejection positively. Willingness to work flexible schedules, including weekends and holidays. Proficiency in English and local languages; knowledge of additional languages is a plus. Basic knowledge of MS Office and CRM tools. Qualifications: Bachelor&aposs degree in Business Administration, Hospitality Management, Marketing, or related field. Minimum 13 years of experience in a sales role (experience in membership/timeshare sales is highly preferred). Show more Show less