Front Office Receptionist

About Us

Minsol is a diversified mining solutions company with a rich legacy spanning over four decades. Founded in 1983, we have earned a reputation as a trusted leader in the mining industry. Our pioneering entry into Highwall Mining showcases our commitment to cutting-edge technology and efficient operations, positioning us at the forefront of modern mining practices.

About the Job

As the Front Office Receptionist at Minsol, you will be the face of our organization, creating a welcoming and professional environment for all visitors and callers. This role involves managing the reception area and providing key administrative support to ensure smooth day-to-day office operations. It is an exciting opportunity to be part of a dynamic team and contribute meaningfully to Minsol’s administration and corporate culture.

Qualifications

• Education: Graduate degree in any discipline
• Experience: 3–5 years in a similar administrative or front office role

Roles and Responsibilities

• Greet and assist all visitors in a courteous and professional manner
• Maintain a detailed and up-to-date visitor logbook
• Handle incoming phone calls, take accurate messages, and route them to the appropriate individuals
• Respond to general inquiries and address minor complaints effectively
• Organize, maintain, and update office records and documentation
• Monitor office expenses and assist with basic budgeting tasks
• Supervise housekeeping and pantry operations to ensure cleanliness and efficiency
• Maintain and update office documents, spreadsheets, and databases
• Manage incoming and outgoing courier and postal items
• Operate and maintain office equipment (e.g., photocopiers, printers) and ensure timely renewal of AMC contracts
• Draft correspondence, take dictations, and prepare minutes of meetings
• Manage office supplies inventory and place orders for replenishments as needed
• Support senior management with scheduling, calendar management, and administrative tasks
• Coordinate and confirm meetings, appointments, and events
• Perform document scanning, copying, and systematic filing
• Arrange travel, accommodation, and local transport as needed for staff and guests
• Maintain compliance and documentation for company vehicles, including tax, insurance, pollution certificates, fines, and driver credentials

Skills and Competencies

• Ability to use Microsoft Word, Excel, Outlook, Google spreadsheets
• Impressive oral and written communication skills
• Proactiveness and ability to multitask
• Ability to meet deadlines and adapt to changing priorities
• High ethical standards and the ability to handle confidential information