Front Office Manager

Job Title: Front Office Manager
Location: Shila Heritage Resort, Sakleshpur
Salary: Up to ₹45,000 per month
Experience: Minimum 4–5 years in front office operations
Requirements: Excellent communication skills, leadership qualities, loyalty, and dedication

Job Summary:

Shila Heritage Resort is seeking a skilled and experienced Front Office Manager to lead and manage the front office operations at our Sakleshpur property. The ideal candidate must have strong communication skills, a minimum of 4–5 years of experience in the front office department, and a proven record of dedication and loyalty to previous employers.

Key Responsibilities:

• Supervise daily front office operations, including guest check-in/check-out, reservations, and guest services
• Lead and train the front office team to maintain high levels of service and guest satisfaction
• Handle guest concerns or complaints professionally and efficiently
• Coordinate with other departments such as housekeeping and F&B for smooth operations
• Maintain proper records, reports, and ensure accurate billing and cash handling
• Ensure the front office adheres to the resort’s SOPs, brand standards, and service excellence
• Manage scheduling, shift rosters, and team performance
• Support management with reports related to occupancy, revenue, and guest feedback

Candidate Requirements:

• Minimum 4–5 years of experience in the front office department, with at least 1 year in a supervisory or managerial role
• Strong verbal and written communication skills in English (regional language knowledge is a plus)
• Professional appearance and grooming standards
• Ability to manage a team with motivation and discipline
• Committed to long-term employment and company growth
• Experience with front office systems and hotel software (PMS)

What We Offer:

• Competitive salary up to ₹45,000 per month
• Food and accommodation provided
• Positive work culture and opportunity to grow within the organization
• Preference will be given to candidates with a loyal work history and hospitality mindset

To Apply:
Please send your resume to- 6366990335

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Food provided
• Provident Fund

Language:

• Kannada (Preferred)

Work Location: In person