Front Office

Job Summary:

We are looking for a highly motivated and results-driven Front Office Manager to oversee the daily operations of our front office department. The successful candidate will be responsible for ensuring exceptional guest service, managing front office staff, and maintaining high levels of efficiency and productivity.

Key Responsibilities:

- Manage the daily operations of the front office department, including check-in, check-out, and guest services

- Ensure exceptional guest service and resolve any guest complaints or issues

- Supervise and train front office staff to ensure high levels of efficiency and productivity

- Maintain accurate records and reports, including guest registration, room assignments, and revenue reports

- Implement and maintain front office policies and procedures to ensure compliance with hotel standards

- Collaborate with other departments to ensure seamless guest experiences

- Analyze and resolve front office operational issues and implement corrective actions

- Participate in hotel-wide initiatives and projects as required

Requirements:

- Bachelor's degree in Hospitality, Business, or related field

- Minimum 3-5 years of experience in front office management or a related field

- Proven track record of success in front office management, including guest service, staff management, and operational efficiency

- Strong leadership and communication skills

- Ability to work in a fast-paced environment and prioritize multiple tasks

- Proficient in hotel property management systems (PMS) and front office software

Preferred Qualifications:

- Certified Hospitality Manager (CHM) or Certified Front Desk Manager (CFDM) certification

- Experience with hotel operations and hospitality industry trends

- Knowledge of revenue management principles and practices

Interested candidates pls share your resume at:_

hr@hhwhotels.com

Call/WhatsApp: 9520882027

Experience: 1-3 years

Salary:- As Per Experience