Front Office & Guest Relations

Job Description

Role Summary: Raise is built on this core philosophy - we bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching Investment & Trading platform – Dhan (www.dhan.co). As a Front Office & Guest Relations Executive, you will be the face of our organization, creating a lasting first impression for every employee, visitor, and guest who enters our premises. Your role is pivotal in ensuring a smooth, welcoming, and professional experience at the reception and supporting daily administrative operations with grace and efficiency. Key Responsibilities Greet and welcome guests with warmth, professionalism, and courtesy. Handle front desk operations, including visitor management and guest coordination. Manage meeting room schedules and conference bookings. Maintain records related to visitors, stock of office supplies, and other admin tasks. Provide general administrative support including scheduling meetings, travel coordination, and assistance to the HR and Admin teams. Ensure the reception area is always clean, safe, and presentable. Who We’re Looking For Bachelor's degree in any discipline (mandatory). 2 to 3 years of experience in front office, guest relations, or administrative roles. Proficiency in MS Office and Google Sheets. Excellent communication skills and a pleasant, professional demeanor. Ability to multitask, prioritize effectively, and handle unexpected situations calmly. Strong sense of responsibility, discipline, and customer service orientation. Note : We are actively looking to enhance workplace diversity and are seeking female candidates for this role, in line with our commitment to inclusive hiring. Location: Goregaon West, Mumbai ( Preference will be given to candidates residing in Mumbai’s Western suburbs). Apply Now If you believe in making great first impressions and enjoy being at the center of workplace energy, we’d love to hear from you. 📧 Send your resume to: hr@dhan.co Why Join Raise? We’re a certified Great Place to Work , and it shows in everything we do - from how we collaborate to how we celebrate wins. Our culture is built on growth, ownership, and mutual respect. At Raise, you’ll find a flat hierarchy, open conversations, and a team that values passion, humility, and speed over titles and bureaucracy. Our Values & Culture We look for people who: Are obsessed with customer satisfaction. Respect their work, teammates, and users. Value speed, humility, and thoughtful action. Prefer quality over quantity. Are hands-on regardless of role or title. Embrace ownership, discipline, and an entrepreneurial spirit. Believe in less talk, more execution. Are passionate about the work they do. Raise is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace. About Raise Financial Services We are building technology led financial products and infrastructure for India’s top 25Mn+ financially aware and literate users. Our product lines span investments, financing, insurance, payments, and wealth services. We will offer consumer products & services that cater to these users, and will offer the same technology & infrastructure to partners in the startup ecosystem willing to take the experience to everyone in India. Our focus is on 3 core aspects - build great products, deliver awesome experiences and provide exceptional customer services to our users. Explore more: Company Website: www.raiseholding.co Investment Platform: www.dhan.co Show more Show less