Front Office Executive

Role & responsibilities

The position shall be responsible for :

• Handling the transport operation and resolving queries of employees.
• Handling EPABX Calls.
• Handling drivers compliance file as per transport norms and maintained In record.
• As per email approval done the extra Adhoc cab arrangement as given time and manage night and day employee transport service.
• Preparing the all the types of transport related report and maintain cab.
• MIS record for billing OR Maintain cab incidents tracker and manage vendor fleet.
• Manage all duties in compliance to master service Agreement and applicable performance measurement.
• As per mail request employees transport claim eligibility request update in zing HR system.
• Apart from transport coordination done day to day office admin activity.
• Managing the soft services vertical under the facility management Preview.
• Handle cafeteria and pantry operations undertake daily facility walk.
• Around and ensure closure of all observations. Within agreed timelines.
• Scheduling Internal Training with the housekeeping agency to train the housekeepers to upgrade the performance.
• Support work order management for in house-staff and vendors as Necessary.
• Support facility soft service as needed and directed such as: meetings Preparation. Conference room reservation, food services, parking Vending and badging.
• Providing Monthly and Quarterly management report to hierarchy team.
• Handling emergency evacuation drills for employee safety.
• Coordinated and organize event requested of management team such as: Annual function, Ganesh Diwali etc.
• Develop client relationship with key representatives in supporting client Process implementation & process upgradation.
• Ergonomics as planned (lighting, Temperature, Seating arrangement).
• Ensure Zero Stock out situation for consumable site.
• Managed all duties in compliance ethical compliance performance measurement.
• Enforce all company policies and training requirement regarding safe and efficient operation workplace.
• Vendor Performance analysis & upgrade to next level.
• Responsible for financial management Procurement, Purchase Order, Petty cash & tracking of vendor payments
• Vendor/Suppliers management including performance and Negotiation.
• Quality check / verify data files.
• Managing travel desk operation as per the client request such as: Flight Booking, Hotels booking, cab booking etc.,
• Managing logistic operation shipment of material movement domestic and international level.