Front Office Executive

About the Role:

We are seeking a proactive and organized Administration Executive to manage the day-to-day administrative operations of our office. The ideal candidate will be a highly motivated individual with excellent communication skills, strong computer proficiency, and a willingness to learn and grow with our company.

Responsibilities:

* Office Administration:

* Handle incoming and outgoing correspondence (emails, phone calls, and physical mail).

* Maintain organized filing systems (both physical and digital).

* Client Communication and Support:

* Provide excellent customer service to clients, both in person and over the phone/email.

* Assist with client inquiries and provide accurate information about our services.

* CRM Management:

* Utilize and manage our CRM system to track client interactions, applications, and other relevant data.

* Microsoft Office Proficiency:

* Create and manage documents, spreadsheets, and presentations using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

* General Administrative Support:

* Support the team with various administrative tasks as needed.

* Assist in the preparation of marketing materials.

* Learning and Development:

* Demonstrate a strong willingness to learn and adapt to new technologies and processes.