Posted:4 hours ago|
Platform:
On-site
Full Time
* Welcome guests upon arrival and handle check-in and check-out procedures efficiently.
* Manage room reservations, cancellations, and modifications in the hotel system.
* Provide accurate information about hotel facilities, services, and local attractions.
* Handle guest complaints, requests, and inquiries professionally and promptly.
* Maintain the reception area, ensuring it is clean, organized, and welcoming.
* Answer phone calls, emails, and other communication channels in a timely manner.
* Coordinate with housekeeping, maintenance, and other departments for guest needs.
* Maintain accurate guest records and billing information.
* Assist with daily reporting, shift handovers, and reconciliation of accounts.
* Ensure compliance with hotel policies, procedures, and security standards
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
Malabar Palace Hotel
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