Malabar Palace Hotel

4 Job openings at Malabar Palace Hotel
Front Office Executive calicut, kerala 0 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Front Office Executive (Male) * Welcome guests upon arrival and handle check-in and check-out procedures efficiently. * Manage room reservations, cancellations, and modifications in the hotel system. * Provide accurate information about hotel facilities, services, and local attractions. * Handle guest complaints, requests, and inquiries professionally and promptly. * Maintain the reception area, ensuring it is clean, organized, and welcoming. * Answer phone calls, emails, and other communication channels in a timely manner. * Coordinate with housekeeping, maintenance, and other departments for guest needs. * Maintain accurate guest records and billing information. * Assist with daily reporting, shift handovers, and reconciliation of accounts. * Ensure compliance with hotel policies, procedures, and security standards. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Work Location: In person

Food & Beverage Captain calicut, kerala 6 years INR 2.28 - 3.0 Lacs P.A. On-site Full Time

* Supervise and lead service staff during restaurant, bar, or banquet operations. * Ensure smooth guest service by monitoring table settings, food quality, and service standards. * Allocate duties and brief staff before each shift on menu details, promotions, and service expectations. * Greet guests, take orders when required, and ensure special requests are handled professionally. * Coordinate with the kitchen and bar teams to ensure timely service. * Handle guest complaints and provide quick service recovery to maintain satisfaction. * Train and motivate new service staff in hotel service standards and etiquette. * Maintain cleanliness, hygiene, and safety standards in dining and service areas. * Oversee billing, cash handling, and ensure accurate order postings in POS systems. * Report daily operations, issues, and staff performance to the F&B Supervisor/Manager. EXPERIENCE Total 6 years’ experience Minimum 1 year as Captain Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹25,000.00 per month Work Location: In person

Front Office Executive calicut 0 years INR 1.56 - 2.16 Lacs P.A. On-site Full Time

Front Office Executive (Male) * Welcome guests upon arrival and handle check-in and check-out procedures efficiently. * Manage room reservations, cancellations, and modifications in the hotel system. * Provide accurate information about hotel facilities, services, and local attractions. * Handle guest complaints, requests, and inquiries professionally and promptly. * Maintain the reception area, ensuring it is clean, organized, and welcoming. * Answer phone calls, emails, and other communication channels in a timely manner. * Coordinate with housekeeping, maintenance, and other departments for guest needs. * Maintain accurate guest records and billing information. * Assist with daily reporting, shift handovers, and reconciliation of accounts. * Ensure compliance with hotel policies, procedures, and security standards. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Work Location: In person

Food & Beverage Captain calicut 6 years INR 2.28 - 3.0 Lacs P.A. On-site Full Time

* Supervise and lead service staff during restaurant, bar, or banquet operations. * Ensure smooth guest service by monitoring table settings, food quality, and service standards. * Allocate duties and brief staff before each shift on menu details, promotions, and service expectations. * Greet guests, take orders when required, and ensure special requests are handled professionally. * Coordinate with the kitchen and bar teams to ensure timely service. * Handle guest complaints and provide quick service recovery to maintain satisfaction. * Train and motivate new service staff in hotel service standards and etiquette. * Maintain cleanliness, hygiene, and safety standards in dining and service areas. * Oversee billing, cash handling, and ensure accurate order postings in POS systems. * Report daily operations, issues, and staff performance to the F&B Supervisor/Manager. EXPERIENCE Total 6 years’ experience Minimum 1 year as Captain Job Types: Full-time, Permanent Pay: ₹19,000.00 - ₹25,000.00 per month Work Location: In person