Front Office Executive

About the Role

The Front Office Executive will be the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming environment, managing reception activities efficiently, and ensuring smooth day-to-day front-desk operations. The ideal candidate should have excellent communication skills, a positive attitude, and strong organizational abilities.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
  
• Manage incoming phone calls, emails, and direct inquiries to the appropriate departments.
  
• Maintain visitor logs, issue visitor passes, and coordinate security protocols.
  
• Handle courier and mail servicesreceiving, sorting, and dispatching.
  
• Manage the front office area, ensuring cleanliness and a presentable appearance.
  
• Coordinate meeting room bookings and ensure availability and readiness for meetings.
  
• Support administrative functions such as scheduling, filing, data entry, and documentation.
  
• Assist HR and Admin teams with onboarding activities and employee-related coordination.
  
• Ensure adherence to company policies and maintain confidentiality of sensitive information.
  

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
  
• 1–3 years of experience in a front office or administration role (freshers with strong communication skills may also apply).
  
• Excellent verbal and written communication skills.
  
• Proficiency in MS Office (Word, Excel).
  
• Strong interpersonal skills, customer service orientation, and a positive attitude.
  
• Ability to multitask, stay organized, and handle pressure professionally.
  
• Presentable appearance and professional etiquette.