Front Office Executive

Job Title: Front Office Executive

Company: Clover Greens Pvt LtdLocation: [Resort / Property Location]

Employment Type: Full-TimeJob Summary:

Clover Greens Pvt Ltd is looking for courteous, presentable, and customer-focused Front Office Executives with prior hotel or resort experience. The ideal candidate will be responsible for managing front desk operations, ensuring a warm guest experience, and maintaining smooth coordination between departments.

Key Responsibilities:

• Welcome guests in a polite and professional manner and handle check-in/check-out procedures
• Manage reservations, room allocations, and guest queries efficiently
• Handle guest complaints and requests promptly, escalating when required
• Maintain accurate guest records and billing information
• Coordinate with housekeeping, F&B, and maintenance teams for guest requirements
• Answer phone calls, emails, and manage front desk communications
• Ensure front office area is clean, organized, and presentable at all times
• Follow company SOPs, safety, and service standards

Required Qualifications & Experience:

• Graduate / Diploma in Hotel Management or relevant field preferred
• 1–4 years of experience as a Front Office Executive in a hotel or resort
• Good communication skills in English and local languages
• Proficient in MS Office and hotel management systems (PMS)
• Well-groomed with a pleasant personality and customer-centric approach

Key Skills:

• Excellent interpersonal and communication skills
• Problem-solving and guest-handling abilities
• Ability to work in shifts, including weekends and holidays
• Team-oriented with attention to detail

Salary & Benefits:

• Salary: As per industry standards
• PF & Insurance benefits as per company policy
• Duty meals and leave benefits (if applicable)

How to Apply:

Interested candidates may send their resume to m[email protected]

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person