Front Office Executive

Fluxwings Solutions Llp

1 - 3 years

1 - 2 Lacs

mumbai

Posted:2 weeks ago| Platform:

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Skills Required

front desk receptionist activities hospitality front office front office management reception guest handling guest relations telephone handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Receptionist / Front Office Executive

Location:

About Company:

A chain of veterinary clinics is seeking a dynamic HR Manager to manage HR operations in the west zone in multiple clinics in Maharashtra and Goa.

Role Summary

Receptionist / Front Office Executive

Key Responsibilities

Greet clients warmly and make them feel comfortable upon arrival.
Manage walk-ins, phone calls, and WhatsApp or online appointment scheduling.
Coordinate with veterinarians and support staff for client appointments and follow-ups.
Maintain accurate records of visits, billing, and patient information in system or registers.
Handle basic payment or billing coordination with the cashier.
Maintain cleanliness and professional appearance of reception area.
Manage daily communication, feedback, and client follow-ups when needed.
Support clinic operations during busy hours or special events.

Skills & Qualifications

Education

Graduate / HSC pass with good communication skills.

Experience

1-2 years in customer service, hospitality, clinic or front office environment preferred.

Communication Skills

Fluent in English, Hindi, and Marathi preferred; polite phone and in-person etiquette.

Technical Skills

Basic computer knowledge (MS Office, Google Sheets); experience with appointment software a plus.

Personal Attributes

Pleasant personality, good grooming, multitasking ability, and strong customer focus.

Working Hours & Benefits

Full-time, shift-based role (clinic hours)
Salary: 15,000 20,000/month (in hand)

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