Front Office Executive (Female)

0 years

0 - 1 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Reception & Visitor Management: Greet visitors, maintain the front desk, manage appointments and meeting room schedule.
  • Calls & Communication: Handle inbound/outbound calls, WhatsApp, and email; route queries to the right teams; maintain call logs.
  • Administrative Support: Prepare quotations, invoices, and basic letters; assist with filing, scanning, courier dispatch, and record keeping.
  • Sales/Service Coordination: Log service calls, follow up with customers, update CRM; coordinate technician/sales appointments.
  • Cash & Inventory: Manage petty cash, maintain stationery and pantry inventory, raise purchase requests when needed.
  • Compliance & Clean Desk: Maintain visitor register, ID badges, and keep reception neat and presentable.
  • Basic Social/Office Support (nice to have): Post simple updates (festivals, notices) on office boards or WhatsApp Broadcast.

Must-Have Skills

  • Excellent communication in English & Malayalam (Hindi is a plus).
  • Confident telephone etiquette and customer handling.
  • Strong MS Office/Google Workspace skills (Word/Docs, Excel/Sheets, Outlook/Gmail).
  • Good organization, punctuality, and attention to detail.

Good to Have

  • Experience with CRM or ticketing tools.
  • Basic knowledge of Tally/Zoho Books for voucher entries (training can be provided).
  • Prior experience in front office/reception/admin.

Qualifications

  • Graduate in any discipline (B.Com/BBA preferred but not mandatory).
  • Presentable, courteous, and professional demeanor.

Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

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