Front Office Executive (Customer Relations + Admin + Calls + Digital )

Role & responsibilities

smart, confident, and social media-savvy professional

The ideal candidate will have strong English communication skills with knowledge of digital social media management and AI tools.

HR, Sales/ Marketing, journalism, mass communication, or public relations,

multi-role position

Key Responsibilities:

• Welcome of Calls / Customer calls/ (Resolution of SERVICE call matters)- More like Customer Support Ticket Management and coordinate with visitors, customers, and vendors.
  
• Attend and route all incoming calls and emails efficiently.
  
• Manage front office, meeting rooms, and canteen operations.
  
• Draft and post company updates on social media (LinkedIn, Instagram, Facebook, X, etc.).
  
• Upload and manage articles or news content on the companys

  News Express

  website.
• Coordinate with internal departments for communication and scheduling.
  
• Maintain records, courier logs, and office supplies.
  
• Support management in office administration and small event coordination.
  
• Write short news stories, press notes, and web content when required.
  

Key Skills:

• Front Office Management
  
• Guest & Vendor Relations
  
• Telephone Etiquette / Communication Skills
  
• Content Writing & Editing
  
• Website Content Uploading (WordPress or CMS)
  
• Social Media Management (Facebook, Instagram, LinkedIn, X)
  
• MS Office & Email Correspondence
  
• Time Management & Multitasking
  
• Basic PR & Media Handling
  
• (Optional) Canva / Photoshop / Basic Video Editing
  

Desired Candidate Profile:

• Graduate / Postgraduate in

  MHR, Sales & Marketing, Mass Communication, Journalism, or English

  preferred.
• Excellent command of

  English and Hindi

  (spoken and written).
• Smart personality with strong communication and interpersonal skills.
  
• Confident using computers, social media, and basic content tools.
  
• Pleasant, disciplined, and proactive attitude.
  

Experience:

0 3 years (Freshers with strong communication skills may apply)

Location:

Sector-63, Noida, Uttar Pradesh

Salary Range:

18,000 40,000 per month (depending on skills and experience).

About the Company:

Neometrix Defence Limited