Front Office Executive

Job Summary:

The Front Office Executive will be the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment. This role involves managing the reception area, handling incoming calls, coordinating office activities, and providing administrative support to various departments.

Key Responsibilities:

Reception & Visitor Management

• Greet visitors and clients in a professional, friendly manner.
• Maintain a visitor log and issue visitor passes.
• Guide visitors to the appropriate meeting rooms or personnel.

Communication Management

• Answer, screen, and forward incoming calls promptly.
• Handle email correspondence and inquiries.
• Receive and distribute messages accurately.

Administrative Support

• Manage incoming and outgoing couriers, letters, and packages.
• Assist in scheduling meetings and conference room bookings.
• Maintain office supplies inventory and place orders when required.

Record Keeping

• Maintain updated employee contact lists and internal directories.
• Keep reception area tidy and presentable at all times.

Coordination & Assistance

• Support HR and Admin teams in organizing events, interviews, and onboarding activities.
• Coordinate with housekeeping and maintenance for office cleanliness and upkeep.

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Pleasant and professional appearance.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.

Qualifications & Experience:

Bachelor’s degree or diploma in any discipline.

1–3 years of experience in front office/reception or administrative roles.

Prior experience in a corporate environment is preferred.