Front Office Associate

SACHIKA HOTELS( A Unit of Shakuntala's Hospitality)

0 years

1 Lacs

amingaon guwahati assam

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

customer service administrative experience organizational skills typing in-person phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Job description:

A Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, coordinating with other departments for guest services,

Communicate with the housekeeping and maintenance departments to ensure prompt responses to guests’ needs
Make reservations or appointments for guests who want to avail themselves of local entertainment or services
Answer guest calls and record details of each conversation for future follow-up
Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
Maintain constant communication with guests in advance of corporate retreats and other in-house events to ensure we’re prepared for them
Do Night Audit and Preparing the Reports.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Food provided

Work Location: In person

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