Front Desk Receptionist

Job Title: Receptionist cum Telecaller

Salary Range: ₹15,000–₹25,000/month

Educational Qualification: Minimum 12th pass, preferred graduate.

Experience: 2+ years in the service-based industry, preferably with telecalling experience.

Key Responsibilities:

Reception Duties:

Client Greeting and Handling:

       • Greet visitors and clients warmly.

       • Direct them to the relevant department or staff member.

Call Management:

       • Handle incoming calls and transfer to appropriate departments.

       • Maintain a professional tone and resolve general inquiries.

Scheduling and Coordination:

       • Manage meeting room bookings and schedules.

       • Coordinate with the HR or management for interviews or client meetings.

Record Maintenance:

       • Maintain a visitor logbook and monitor office entries.

       • Update and manage records of inquiries and feedback.

Telecalling Duties:

Lead Follow-Ups:

       • Call prospective leads, explain services, and schedule appointments.

       • Follow up with clients and ensure a seamless onboarding experience.

Sales Assistance:

       • Pitch basic services to interested clients when the sales team is unavailable.

Data Management:

       • Update CRM with call logs, feedback, and lead status.

Key Qualities Required:

  •      Fluent in English, Hindi, and Gujarati.

  •      Strong communication and interpersonal skills.

  •      Ability to multitask (reception and telecalling).

  •      Professional appearance and demeanor.

  •      Proficiency in MS Office and basic CRM software.

  •      A proactive attitude to engage with clients and staff.

Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:

👉 https://forms.gle/8ZSeiq4HJCmitnha8

Applications without this test will not be considered.