Front Desk Receptionist

[Note - Freshers kindly do not apply for this profile. Only female candidates will be preferred for this job role.]

Required Skills and Qualifications:-

• Minimum 2 to 3 years of customer service or front office receptionist role is preferred.(Experience in education sector will be an added advantage)
• Proficiency in basic MS Excel along with excellent fluency in Bengali language.

Job Location - New Alipore

Salary - 15000 CTC (including PF & ESI)

Key Responsibilities:-

• Greeting and Welcoming Visitors: Professionally greet all individuals entering the Moople Institute, providing a positive first impression and directing them to the appropriate area.
• Telephone Management: Answer incoming calls promptly, efficiently directing calls to the relevant staff members, taking messages, and providing basic information about the institute and its programs.
• Appointment Scheduling: Coordinate and manage student appointments, scheduling consultations, course registrations, and other necessary meetings.
• Administrative Support: Maintain reception area tidiness, update visitor logs, distribute mail, manage office supplies, and perform basic clerical tasks as needed.
• Student Inquiry Handling: Respond to student inquiries regarding course details, admissions process, fees, and other general information about the institute.
• Marketing and Outreach Support: Assist in promotional activities by providing information to prospective students and maintaining updated marketing materials at the reception area.

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• New Alipore, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Front desk: 2 years (Required)
• Customer service: 2 years (Required)
• Education administration: 2 years (Required)
• Microsoft Excel: 2 years (Required)

Language:

• Bengali (Required)

Work Location: In person