Front Desk Receptionist

Job Description

Completion of service reception Supporting the Service Advisors in completing service reception. Providing support in the provision of mobility services. Agreement of the vehicle return time and method and forwarding of data to the Certified Service Advisor. Vehicle handover Supporting the Service Advisors during vehicle handover. Reporting completed vehicles to customers. Supporting the Service Advisors in invoicing service customers and cashing the invoice amount. Direct vehicle handover to the customer, unless active vehicle handover by the certified service advisor has been agreed. Administration on the return of courtesy cars and invoicing of mobility services. Service follow-up Providing support for or carrying out service fallow up calls. Supporting the Service Advisors in preparing for service reception. Provide support in opening a preliminary or workshop order, checking vehicle and customer histories, the presence of service packages, the definition, reporting, and procurement of parts with critical delivery times and planning of external assignments. Providing support in the administration and provision of mobility and courtesy cars. Supporting the certified service advisor in the execution of service reception. Coordination of all necessary documents and preparing documents with the customer. Reception of unannounced customers according to the standards. Looking after customers in the event of waiting times. Reporting of customers who cannot make their appointment. * Job Types: Full-time, Fresher, Internship Pay: ₹9,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Monday to Friday Weekend availability Work Location: In person