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Front Desk Manager/ Centre Manager

3 - 6 years

4 - 6 Lacs

Gurugram Delhi / NCR

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

Front Desk Front Office Front Office Management Guest Handling Client Handling Hospitality Hospitality Management Front Office Operations Guest Service Reception Guest Relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Front Desk / Center Manager Job Description Designation: Front Desk / Center Manager Department: Operations Experience : Min. 3 years in Hospitality Sector, preferable with a 5 Star Hotel / Restaurant Job Role : 1. The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be: 2. Defining and implementing front desk objectives and procedures. 3. Tending to guests' complaints and questions and providing exceptional customer service. 4. Ensuring that the front desk and reception area is kept clean and organised. 5. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. 6. Performing administrative duties such as filing and updating records, among others, as needed. 7. Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors. 8. Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys. 9. Handling the clients visiting the space and maintaining the visitor's list. Send your resume at rishika.tiwari@altfspaces.com

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