Front Desk Executive

Job Description

We're Hiring: Front Desk Executive – The Playce Coworking (Mulund) 📍 Location: Mulund (W), Mumbai 💼 Experience: 1-3 years preferred 🕐 Full-Time | On-site About The Role At The Playce , we don’t just offer desks—we offer community. We’re looking for a warm, responsible, and proactive Front Desk Executive to be the first point of contact for our members and visitors. You’ll play a key role in building strong relationships, ensuring smooth day-to-day operations, and maintaining a welcoming environment. Your Responsibilities 👋 Be the Face of The Playce Greet visitors and members warmly and professionally 📞 Handle All Inquiries & Phone Calls Attend all incoming calls until 7–8 PM Respond promptly, clearly, and courteously to member inquiries and walk-ins Share basic details, offers, and tour scheduling over phone 🧾 Member Onboarding & Management Assist in new member onboarding and desk allotment Provide orientation and support to new joiners Keep basic records of member interactions 🗂 Front Desk Operations & Coordination Coordinate with the housekeeping and facility teams for smooth daily functioning Manage meeting room bookings and resolve small operational issues 💰 Support Admin Tasks Assist in customer invoicing and payment follow-ups Maintain basic records of dues and collections What We're Looking For ✔ Experience working at a front desk or in customer-facing roles ✔ Clear communicator with a warm personality ✔ Confident in managing phone inquiries and handling queries ✔ Basic admin and invoicing knowledge is a plus ✔ Willing to work from our Mulund office full-time Show more Show less