Front Desk Executive

Highlands is developing, marketing, and supporting the next generation in software for a major US-based client. Since 2004, Highlands continues to develop and market state-of-the-art software for global markets. For additional information about Highlands, visit www.highlands.in

Job Responsibilities

• Professionally greet and assist visitors, ensuring a welcoming experience.
• Answer, screen, and direct phone calls to the appropriate departments.
• Coordinate appointment scheduling and manage meeting room reservations.
• Oversee the handling of incoming and outgoing mail, emails, and deliveries.
• Keep the reception area clean, organized, and presentable at all times.
• Perform administrative tasks such as data entry, filing, and document preparation.
• Monitor office supplies and facilitate procurement when necessary.
• Adhere to confidentiality and security protocols to protect sensitive information.
• Maintain inventory records and oversee support staff.

Qualifications & Skills

• Graduate or equivalent; additional training in office administration is a plus.
• Minimum six months of experience in a receptionist, front desk, or similar role.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
• Exceptional organizational skills with the ability to multitask efficiently.
• Professional appearance and ability to maintain confidentiality.
• Customer service-oriented mindset with a positive and proactive approach.

Perks and benefits

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