Front Desk Executive (CA)

Job Description

We are seeking a proactive and organized Guest Relations Executive / Front Desk Executive to be the face of our organization and play a crucial role in ensuring smooth communication between our clients, management, and internal stakeholders. Key Responsibilities: I] Client Coordination: Serve as the primary point of contact for visitors and clients, ensuring a welcoming and professional environment. Schedule and manage client meetings with the owner and other management team members. Coordinate updates regarding client work with internal stakeholders, including partners and staff members. Maintain effective communication with clients, addressing inquiries and providing necessary updates. II] Administrative Support: Manage filing systems and ensure all documents are properly organized and easily accessible. Oversee incoming and outgoing correspondence, ensuring timely responses to emails and calls. Maintain records of client interactions and prepare necessary reports. III] Front Desk Responsibilities: Greet visitors and clients, ensuring a seamless and positive first impression. Manage the front desk area, ensuring it is presentable and organized at all times. Handle and direct phone calls, messages, and general inquiries. IV] Scheduling and Calendar Management: Maintain and update the owner s calendar, scheduling client meetings and internal discussions. Ensure timely reminders for meetings and other scheduled events. V] General Coordination: Assist in planning and coordinating meetings or events as needed. Liaise between clients, management, and team members to ensure efficient workflow. Skills & Qualifications: Bachelor s degree in any discipline. 6 months to 1 year of experience in a front desk, administrative, or guest relations role (experience in a professional services firm is a plus). Excellent communication and interpersonal skills. Proficient in MS Office Suite (Word, Excel, PowerPoint) and scheduling tools. Strong organizational skills with attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Professional demeanor and a customer-focused attitude.