Front Desk Associate

As a Front Desk Associate at Damco located in Faridabad, you will play a vital role in providing exceptional customer service to clients and guests. Your primary responsibilities will include greeting visitors, managing the reception area, answering calls, scheduling appointments, and assisting with HR and administrative tasks. You will collaborate with various departments to ensure the smooth operation of the facility and maintain a high level of knowledge about the company's products and services. Key Responsibilities: - Greet all visitors, clients, and employees in a professional and friendly manner. - Manage the reception area to uphold a professional and organized appearance. - Answer and direct incoming calls to the appropriate departments. - Schedule and coordinate appointments and meetings. - Provide accurate and timely information about the company and its services. - Assist in HR and administrative tasks such as data entry, filing, and document preparation. - Collaborate with other departments to ensure efficient facility operation. - Troubleshoot basic technical issues and escalate when necessary. - Maintain a high level of knowledge about the company, its products, and services. - Assist with various projects and tasks as required. Requirements and Skills: - Proven experience as a front desk representative. - Previous experience in customer service or receptionist role is preferred. - Excellent knowledge of MS Office, especially Excel and Word. - Strong communication and people skills. - Good organizational, attention to detail, and multitasking abilities. - Problem-solving skills. - Exceptional customer service skills and a positive attitude. - Strong organizational skills and attention to detail. - Ability to multitask and work well under pressure. - Familiarity with computers and technologies (e.g., fax, printer, etc.). - High school diploma or equivalent. If you are passionate about customer service and eager to enhance your skills, we encourage you to apply for this exciting opportunity at Damco. Note: Additional details about Damco include being a global technology company with over two decades of core IT experience. The company's focus is on technological prowess, back-end support, and building innovative IT solutions for clients. Damco values empowering its employees through learning opportunities and an open, collaborative work culture.,