Front Desk Associate

Job Title: Front Desk Officer (FDO) / Salon Executive

Location: IOSIS Wellness Salon
Reporting To: Salon Manager

About IOSIS Wellness

IOSIS Wellness is a premium wellness and salon brand committed to delivering exceptional beauty, grooming, and wellness experiences. We believe in professionalism, customer delight, and continuous growth for our team members.

Job Summary

The Front Desk Officer (FDO) / Salon Executive at IOSIS Wellness is the first point of contact for our clients. This role is responsible for managing front desk operations, ensuring excellent customer service, handling appointments and billing, and actively supporting sales and retail activities to create a seamless salon experience.

Key ResponsibilitiesFront Desk & Customer Experience

• Welcome and assist clients with a warm, professional approach
• Manage appointments, walk-ins, and scheduling efficiently
• Handle calls, WhatsApp inquiries, and online bookings
• Coordinate with stylists and therapists to ensure smooth service flow

Billing & Cash Handling

• Generate accurate bills and invoices
• Handle cash, card, and UPI payments responsibly
• Maintain daily cash closure and billing reports

Sales & Retail Support

• Actively promote salon services, packages, memberships, and ongoing offers
• Upsell and cross-sell retail products and value-added services
• Achieve individual and outlet sales targets
• Maintain clear knowledge of pricing, services, and promotions
• Suggest suitable services and products to clients based on their needs

Records & Coordination

• Maintain and update client records and visit history
• Collect client feedback and support complaint resolution
• Assist in follow-ups and client retention activities

Administrative & Operational Support

• Maintain front desk hygiene and brand display standards
• Support attendance tracking, basic reporting, and coordination
• Follow IOSIS Wellness SOPs, grooming, and service standards

Preferred Qualities

• Well-groomed and presentable

How to Apply

Interested candidates may contact us or share their profile directly:

Contact Number: 98332 41784

Join IOSIS Wellness and be a part of a growing premium wellness brand while contributing to sales growth and client delight.

• Polite, proactive, and detail-oriented
• Ability to multitask in a fast-paced salon environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person