Front Desk & Admin Executive

Location: Ahmedabad, Gujarat
Job Type: Full-time, On Site (Area: Near Vaishnodevi Circle, Behind Spinny Park)

About Us

At Altevol Sports Academy, we’re committed to building one of the most prestigious sports training ecosystems in India. As we expand, we’re looking for a proactive Front Desk Admin who can manage day-to-day operations, support parents and students, and ensure our academy runs smoothly.

Key Responsibilities

• Front Desk Management: Welcome walk-ins, provide accurate information, and maintain a professional and friendly atmosphere at the academy.
• Inquiry & CRM Management: Collect contact details from parents/students, update them in our CRM (Zoho), and manage all desk/call inquiries efficiently.
• Follow-ups & Coordination:
• Call and follow up with parents/students regarding trial batches, schedules, and upcoming enrollments.
• Connect students with the right coaches as needed.
• Coordinate with parents and students for attendance, reminders, and batch updates.
• Fee Collection: Handle fee submissions from students/parents at the desk and maintain proper records.
• Facility Oversight: Report and escalate any issues related to equipment, lighting, air conditioning, or facility upkeep.
• Administrative Work: Assist in office-related admin tasks including data entry, attendance records, and reports.
• Communication: Act as the first point of contact, ensuring professional communication in Gujarati, Hindi, and English.

Requirements

• Proven experience as a Front Desk Executive/Admin (preferably in an academy, school, or customer-facing setup).
• Strong communication and interpersonal skills.
• Ability to manage calls, inquiries, and follow-ups with parents/students confidently.
• Tech-savvy with basic knowledge of MS Excel, Zoho CRM, and computer operations.
• Highly organized, detail-oriented, and reliable.
• Languages: Gujarati, Hindi, and English (mandatory).

What We’re Looking For

We want someone who is:

• Warm, approachable, and professional when dealing with parents and students.
• Proactive in solving small issues before they become big problems.
• Comfortable working in a sports academy environment where coordination and communication are key.

If you’re based in Ahmedabad and have the skills to keep our academy running smoothly, we’d love to hear from you!

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Application Question(s):

• Have you used MS Excel / Any CRM for data collection and management?

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)
• Gujarati (Required)

Work Location: In person