Front Desk & Admin Executive

You will be joining Children First, a Child and Adolescent Mental Health Service based in Gurgaon, dedicated to providing ethical, effective, and holistic solutions for individuals up to 25 years old for more than a decade. Our team, spearheaded by Dr. Amit Sen, Dr. Shelja Sen, and Dr. Kavita Arora, boasts extensive experience and expertise in the child and adolescent mental health field. We have grown over the years by adding committed, empathetic, and skilled professionals to our multidisciplinary team. Your role at Children First will involve supporting us in managing our operations and impact by overseeing documentation and ensuring the smooth functioning of our mental health services clinic in Gurgaon. Responsibilities will include: - Managing documentation by maintaining and updating records of reports and assessments - Ensuring the accuracy and completeness of documentation - Archiving and retrieving documents as required In addition, you will provide administrative support by: - Answering phones, welcoming visitors, and addressing inquiries - Coordinating appointments and schedules - Performing data entry, filing, and other administrative tasks - Managing office supplies and equipment Your focus on customer service will involve: - Offering timely and professional assistance to customers - Resolving customer complaints and issues - Maintaining a positive and inviting atmosphere at the front desk Requirements for this role include: - A Graduate or Post Graduate degree - Minimum of 2 years of administrative or customer service experience - Strong organizational and multitasking abilities - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and Google Suite - Capability to thrive in a fast-paced environment - Strong attention to detail and a commitment to maintaining confidentiality Please note that the above description is not exhaustive and may be adjusted to meet the evolving needs of the organization.,