As a Front Desk & Admin Executive at Alpha Plus Technologies, you will play a crucial role in managing the front desk and administrative tasks. Your responsibilities will include attending to incoming calls, welcoming visitors, ensuring office supplies are stocked, managing office service contracts, coordinating repairs and maintenance, handling couriers, maintaining records, and assisting in travel arrangements for management executives. Additionally, you will oversee the activities of Office Assistants and the Driver and ensure smooth day-to-day operations. Moreover, you will be responsible for the implementation of the Quality Management System and Information Security Management System within your respective function. This includes executing QMS processes, policies, guidelines, and procedures at the department level, providing feedback on corrective actions, and contributing to QMS/ISMS awareness education, training, and documentation control. In the role of Personal Secretary to the CEO, you will provide proactive secretarial and administrative support to the CEO. This will involve liaising with high-profile individuals, managing the CEO's calendar and meetings, and coordinating internal communications with senior management. To excel in these positions, you should hold a graduate degree with 2-3 years of relevant experience, possess basic computer skills, have excellent communication abilities, and exhibit a quick learning attitude. Prior experience as an Admin Executive or Personal Secretary to Management Executives, self-initiative, approachability, understanding of office management, and strong organizational skills will be advantageous. If you are a proactive and efficient individual with a passion for administrative tasks and office management, we invite you to join our dynamic team at Alpha Plus Technologies and contribute to our success.,
Health Coverage Plans Health and safety of our people and their families is most important for us. We have health coverage for you and your family that keeps you covered and stress-free. Generous Parental Leaves We understand the importance of family, and you will always find us by your side during this juncture of your life. We encourage new parents to take time off to relish this lifetime moment of welcoming a member to the family. Continuous Learning & Development We love learning! Pursue personal and professional development opportunity of your choice, and we are here to support you. Like we always say, anything for knowledge! You learn. We pay! Spot Bonuses If there is any good time to be rewarded for great work is AT THAT MOMENT! We have some generous cash rewards for showing excellency at work. And the best part you get it then and there!!! Ownership We are all eligible for equity awards, and we have big plans. Loyalty here is rewarded with bonus shares. We believe in growing together! Paid Time for Your Holiday Recharge your batteries! We provide plenty of paid holidays for you to visit your next dream destination and get a break from your desk. Associate – Inside Sales You shall play a key role in the Business Development Team for Alpha Plus Technologies. You would focus on the early part of the business development cycle, such as researching target leads and converting them into prospects. WHAT YOU WILL DO Gain in-depth functional knowledge of assigned products and map to potential client needs. Lead Generation and Qualification: Identifying potential customers through market research and outbound outreach via calls, emails, and social media. Research target leads and key decision-makers. Client Communication: Making calls and sending emails to potential clients to introduce new products and services. Setting appointments: Follow-up and secure the first initiation meeting / discover call. Record Keeping: Maintain accurate and up-to-date records of client interactions, sales progress, and customer information using CRM software / Excel. Collaboration: Work closely with marketing, business development, and other internal teams to ensure a cohesive client experience. Support marketing activities with relevant content creation. Brand Representation: Act as a representative of the company at industry events, conferences, etc. Market Awareness: Track industry trends, events, and emerging marketing opportunities based on the campaign findings and market research Track market intelligence, particularly relating to new opportunities and competition, related to the company’s products Any other roles and responsibilities as may be suggested by the Manager & Department Head WHAT YOU SHOULD HAVE Graduates / Professional Degree-holders desirous of a career in Business Development of IT Software Solutions / Services Strong Research ability Strong Communication Skills: Excellent verbal and written communication skills, including active listening Result-Oriented: Preference to candidates who have demonstrated success in meeting sales goals Knowledge of Microsoft Office, Microsoft Excel, Word, PowerPoint, Outlook, etc. Ability to work independently, stay organized, and meet deadlines ADDED ADVANTAGE Prior experience in lead generation, market research, and inside sales (internship counts) Banking and Financial Services experience
Health Coverage Plans Health and safety of our people and their families is most important for us. We have health coverage for you and your family that keeps you covered and stress-free. Generous Parental Leaves We understand the importance of family, and you will always find us by your side during this juncture of your life. We encourage new parents to take time off to relish this lifetime moment of welcoming a member to the family. Continuous Learning & Development We love learning! Pursue personal and professional development opportunity of your choice, and we are here to support you. Like we always say, anything for knowledge! You learn. We pay! Spot Bonuses If there is any good time to be rewarded for great work is AT THAT MOMENT! We have some generous cash rewards for showing excellency at work. And the best part you get it then and there!!! Ownership We are all eligible for equity awards, and we have big plans. Loyalty here is rewarded with bonus shares. We believe in growing together! Paid Time for Your Holiday Recharge your batteries! We provide plenty of paid holidays for you to visit your next dream destination and get a break from your desk. Senior Associate – Customer Relation Senior Associate Alpha Plus Technologies is seeking an ambitious Senior Associate – Account Management & Liaison to become a key member of our business team. WHAT YOU WILL DO Develop long-term and trusted relationships with key stakeholders at multiple levels among clients Cultivate a deep sense of confidence and engagement with strategic clients (including Regulatory Authorities) Schedule regular meetings with clients/key accounts to ensure they are satisfied with the offered product and services and made aware of new engagement opportunities Create quarterly plans to prioritize client engagement and awareness initiatives with key accounts and other clients Engage in seeking client feedback to gauge the customer satisfaction levels Drive forward the company’s customer satisfaction objective by encouraging/empowering superior customer service and taking initiatives to deepen and strengthen customer happiness quotient Act as a point of contact for complaints and aid quick redressal of challenging situations Help business team up-sell or cross-sell services and products Manage retention and further scaling of AMC Business for all products in line with the targets defined from time to time. Prepare and submit quotes to clients, handle negotiations and finalize AMC Subscriptions while ensuring closure of agreements Gain in-depth functional knowledge of the company’s flagship solution to impart trainings and conduct awareness programs for clients Collaborate with internal teams (e.g. Business Team, Client Support Team, Banking Team, Finance Team, Senior Management) to address customers’ needs Periodically review the client segmentation undertaken for the APT Clientele in conjunction with Department Head and develop a strong understanding of client needs and dynamics Generate innovative ideas to support customers, boost brand awareness and achieve retention goals Supervise and support Account Management Associates in the following areas, a. Prioritize multiple responsibilities, balancing client deliverables as well as internal obligations b. Proactively identify client risks and opportunities and help the team members to manage & respond effectively c. Close supervision on accurate entry of all Client Records in automated system d. Oversee commercial negotiations Roles & Responsibilities – Alliances & Liaison Identify, develop, secure and maintain alliances via external partner relations in relevant product / service areas Be aware of partner’s propositions, challenges & opportunities and develop strategic plans in line with market needs to secure new business opportunities Build multi-level relationships with external partners and ensure constant engagement WHAT YOU SHOULD HAVE Graduates / Professional Degree-holders / Post Graduates desirous of a career in Client Relationship Management & Alliances Proven work experience of 2+ years as a Key Account Manager/ Client Relationship Executive or relevant role Proven ability to prioritize multiple responsibilities, juggle multiple account management projects, balancing client deliverables on multiple projects as well as internal obligations while maintaining sharp attention to detail Pleasing personality and excellent verbal and written communication skills are pre-requisite Problem-solving aptitude Ability to work well with a team Proficient in MS Office Excellent listening, negotiation and presentation abilities Interest and enthusiasm to extensively travel across the country (by any means) and a customer-oriented attitude Passion about business and dissatisfaction with status quo – always thinking of ways to improve/grow assigned clients ADDED ADVANTAGE QUALIFICATION / SKILL-SETS Prior experience of at least 2 years in dealing with BFSI sector clients for IT Software Services / Solutions Prior experience of engaging with Mid-profile as well as High-profile clients / institutions Solid experience with CRM Software Basic understanding of some facets of Banking / Financial sectors Prior experience in on-boarding Alliance Partners in Business areas
Health Coverage Plans Health and safety of our people and their families is most important for us. We have health coverage for you and your family that keeps you covered and stress-free. Generous Parental Leaves We understand the importance of family, and you will always find us by your side during this juncture of your life. We encourage new parents to take time off to relish this lifetime moment of welcoming a member to the family. Continuous Learning & Development We love learning! Pursue personal and professional development opportunity of your choice, and we are here to support you. Like we always say, anything for knowledge! You learn. We pay! Spot Bonuses If there is any good time to be rewarded for great work is AT THAT MOMENT! We have some generous cash rewards for showing excellency at work. And the best part you get it then and there!!! Ownership We are all eligible for equity awards, and we have big plans. Loyalty here is rewarded with bonus shares. We believe in growing together! Paid Time for Your Holiday Recharge your batteries! We provide plenty of paid holidays for you to visit your next dream destination and get a break from your desk. Senior Associate – Core Business & Client Engagement You shall play a key role in the Business Development Team for Alpha Plus Technologies. WHAT YOU WILL DO Identify new sales opportunities through market research, networking, and proactive outreach. Generate leads via cold calls, emails, and social media to build a pipeline of potential customers. Gain in-depth functional knowledge of assigned products. Present / demonstrate features and functionalities of the assigned products to potential leads Prepare and submit quotes to the prospective leads Undertake active and timely follow-up for early closing of deal Handle negotiations and finalize business deals Track market intelligence, particularly relating to new opportunities and competition, related to the company’s products Provide insights to the Marketing Team for greater product visibility based on field experience Create reports with customer, sales, and financial data to track progress and identify areas of improvement. Develop long-term and trusted advisor relationships with key stakeholders among clients. Schedule regular meetings with clients to ensure they are satisfied with the product and services Create quarterly plans to prioritize client engagement and awareness initiatives with key accounts and other clients Engage in seeking client feedback to gauge the customer satisfaction levels Gain in-depth functional knowledge of our flagship solution to impart training and conduct awareness programs for clients Any other roles and responsibilities with respect to Account Management & Liaison as may be suggested by the Manager & Department Head WHAT YOU SHOULD HAVE Graduates / Professional Degree-holders / Post Graduates desirous of a career in Business Development & Client Engagement of IT Software Solutions / Services Minimum 3+ years of experience in Business Development or Sales of IT Software Solution / Services Pleasing personality and excellent oral and written communication skills are prerequisites Sound presentation creation and presentation delivery skills are expected Interest and enthusiasm to extensively travel across the southern part of the country (by any means) and a passion to interact with clients. Character traits of patience, resilience, and commitment to endure long sales cycles Keen desire for enhanced interaction with internal teams Should have the ability to relay important and relevant information to the Manager / Department Head, keeping time sensitivity in mind Proficient in MS Office Excellent listening and negotiation abilities ADDED ADVANTAGE Prior experience of at least 2 years in dealing with BFSI sector clients for IT Software Services / Solutions Prior experience on Client Relationship Management Prior experience of engaging with Mid-profile as well as High-profile clients/institutions Solid experience with CRM Software