Freight broker

About the Role:

This role will be full time basis an amalgamation of Customer service, Sales and Operations with administrative tasks.A typical Night shift will involve responsibilities:Perform freight services, adhering to government and company regulationsCreate, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customersTrack and report shipment status of loadsEnsuring that load movement happens as per scheduleAssist the Nightshift Operations Supervisor in officeBook orders with carriers and assist in preparation for loadingProvide current and prospective customers with shipping quotesMaintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportationResolve freight discrepancies and keep relevant parties apprisedRespond to customer concerns and queries in a timely, professional mannerManage multiple deliveries and process spot requests Develop new sales strategies to generate leads, improve business, and develop a sales pipelineIdentify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contractsMaintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discountsRemain abreast of emerging market trendsAttending and making calls to our multicultural workforce. Responding to customer calls/emailsResponding to emails and assessing the alerts sent by driversTracking the loads using tracking portals and Data entry About you: To be successful for this role you must demonstrate that youhave an excellent communication in EnglishCan work in 9 hours of Night shift (actual timings will be advised)Can work 5-ON-2 days-OFF shift patternCan use MS office suite specially MS excel and other business process applications Can be Team player and has an eye for detailsKnowledge of transport industry is a plus but not compulsory More information you needAn renumeration package will be offered based on your profile and You will be paid salary on Monthly basis.Our newly established office is in Vista Tower, Industrial area, Sector 75 Mohali (Punjab)Being a unique operation complete training will be given