Company Description P2A Logistics is a team of experienced and knowledgeable freight brokers and logistics professionals dedicated to providing top-notch logistics solutions. We work closely with our clients to ensure their shipments are delivered safely and on time. Our core belief centers on building strong relationships with clients, carriers, and partners. We understand that our success is tied to the success of our clients and strive to meet their shipping needs with the highest level of service and professionalism. Role Description This is a full-time on-site role for a Freight Broker located in the Mohali district. The Freight Broker will be responsible for day-to-day tasks including freight brokerage, customer service, dispatching, and account management. The Freight Broker will establish and maintain strong relationships with clients, carriers, and partners to ensure shipments are handled efficiently and professionally. Qualifications Skills in Freight Brokerage and Brokerage Experience in Customer Service and Account Management Dispatching skills Strong communication and negotiation skills Ability to work independently and in a team environment Knowledge of logistics and supply chain management is a plus Bachelor's degree in Business, Logistics, Supply Chain, or related field
A Freight Broker acts as a key intermediary between shippers (clients) and carriers (transport companies). Your primary responsibility will be to identify, negotiate, and contract with carriers , while also sourcing and managing business from shippers. You’ll ensure shipments are arranged efficiently, communication is seamless, and both shippers and carriers are satisfied throughout the transport process. Key Responsibilities Carrier & Shipper Management Source and vet reputable carriers to meet client needs. Build and maintain long-term relationships with both shippers and carriers. Negotiate rates and terms with carriers and shippers to ensure profitability and service excellence. Load Coordination & Booking Obtain shipping quotes, create and book loads with carriers. Coordinate pickup and drop-off schedules. Monitor freight transit, track shipments, and proactively resolve issues or delays. Sales & Business Development Generate new business: identify prospects, cold call, and build a pipeline of shippers / clients. Present freight solutions, prepare and send quotes to potential clients. Achieve sales targets / revenue goals (depending on company structure). Documentation & Compliance Prepare and manage key freight documents (e.g., bills of lading). Ensure compliance with regulatory requirements and internal policies. Maintain accurate records: shipment details, rate confirmations, invoices, claims, etc. Customer Service & Issue Resolution Act as a point of contact for both shippers and carriers, addressing service gaps or escalations. Investigate and resolve claims, damages, or logistics issues. Provide timely status updates to clients on their shipments. Market Analysis & Strategy Stay up to date with freight market trends, pricing dynamics, and capacity fluctuations. Analyse lane profitability and adjust strategies accordingly. Qualifications & Skills Education: High school diploma / GED required; Bachelor’s in Business, Logistics, Supply Chain, or related field preferred. Experience: 1–5+ years in freight brokerage, logistics sales, or transportation operations. Skills: Excellent negotiation and communication skills. Strong problem-solving ability and multitasking. Analytical mindset to evaluate cost, routing, and carrier performance. Sales / business development experience (prospecting, lead generation). Proficiency with technology: TMS (Transportation Management Systems), load boards, CRM, Microsoft Office. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person
A Freight Broker acts as a key intermediary between shippers (clients) and carriers (transport companies). Your primary responsibility will be to identify, negotiate, and contract with carriers , while also sourcing and managing business from shippers. You’ll ensure shipments are arranged efficiently, communication is seamless, and both shippers and carriers are satisfied throughout the transport process. Key Responsibilities Carrier & Shipper Management Source and vet reputable carriers to meet client needs. Build and maintain long-term relationships with both shippers and carriers. Negotiate rates and terms with carriers and shippers to ensure profitability and service excellence. Load Coordination & Booking Obtain shipping quotes, create and book loads with carriers. Coordinate pickup and drop-off schedules. Monitor freight transit, track shipments, and proactively resolve issues or delays. Sales & Business Development Generate new business: identify prospects, cold call, and build a pipeline of shippers / clients. Present freight solutions, prepare and send quotes to potential clients. Achieve sales targets / revenue goals (depending on company structure). Documentation & Compliance Prepare and manage key freight documents (e.g., bills of lading). Ensure compliance with regulatory requirements and internal policies. Maintain accurate records: shipment details, rate confirmations, invoices, claims, etc. Customer Service & Issue Resolution Act as a point of contact for both shippers and carriers, addressing service gaps or escalations. Investigate and resolve claims, damages, or logistics issues. Provide timely status updates to clients on their shipments. Market Analysis & Strategy Stay up to date with freight market trends, pricing dynamics, and capacity fluctuations. Analyse lane profitability and adjust strategies accordingly. Qualifications & Skills Education: High school diploma / GED required; Bachelor’s in Business, Logistics, Supply Chain, or related field preferred. Experience: 1–5+ years in freight brokerage, logistics sales, or transportation operations. Skills: Excellent negotiation and communication skills. Strong problem-solving ability and multitasking. Analytical mindset to evaluate cost, routing, and carrier performance. Sales / business development experience (prospecting, lead generation). Proficiency with technology: TMS (Transportation Management Systems), load boards, CRM, Microsoft Office. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person
The Freight Brokerage Manager is responsible for overseeing the day-to-day management of freight broker activities and building relationships with clients. This position will involve coordinating with freight brokers, carriers, and clients to ensure efficient and cost-effective transportation of goods. The ideal candidate will have a strong understanding of freight brokerage, supply chain management, and logistics operations, as well as exceptional communication, negotiation, and problem-solving skills. Key Responsibilities: Broker Management & Coordination: Develop and maintain strong relationships with freight brokers to secure reliable and cost-effective shipping services. Oversee the negotiation of rates, terms, and contracts with freight brokers and carriers. Ensure that freight brokers are meeting service level agreements (SLAs) and performance standards. Review and analyse broker performance metrics, addressing issues of quality, cost, and delivery timelines. Sales & Business Development Prospect and close new freight brokers, shippers, and carrier partners. Own the full sales cycle: lead generation, proposal, negotiation, onboarding. Develop and execute business plans and sales campaigns. Broker / Carrier Relationship Management Identify, onboard, and maintain strategic broker and carrier relationships. Negotiate rates, contracts, and terms. Manage broker performance to ensure quality and reliability. Logistics & Operations Optimization: Collaborate with the operations team to determine the most efficient and cost-effective logistics solutions. Monitor shipment schedules, ensuring timely pickups and deliveries. Continuously assess transportation processes and identify areas for improvement or cost-saving opportunities. Implement best practices and standardized procedures for freight brokerage management. Problem-Solving & Issue Resolution: Resolve operational and service-related issues, including delays, claims, and disputes with freight brokers, customers, and carriers. Work with the internal team to handle unexpected logistical challenges and find timely solutions. Proactively address potential disruptions to the supply chain and work with brokers to mitigate risks. Documentation & Compliance: Ensure all required documentation is completed accurately and promptly (e.g., bills of lading, shipping instructions, freight invoices). Monitor and ensure compliance with all regulatory requirements related to shipping and freight brokering. Manage payment and invoicing processes, ensuring that all billing disputes are resolved quickly and accurately. Team Leadership & Development: Lead, mentor, and develop a team of logistics coordinators and support staff, providing guidance, training, and performance evaluations. Foster a positive and collaborative work environment that promotes continuous improvement and high performance. Ensure the team stays up to date with industry trends, technology, and best practices. Reporting & Data Analysis: Generate regular reports on freight broker performance, logistics costs, and key performance indicators (KPIs). Provide actionable insights to senior management based on data analysis of shipping trends, delays, and cost breakdowns. Maintain accurate records of freight broker activities for auditing and reporting purposes. Qualifications: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. (Preferred) Minimum of 5 years of experience in logistics, transportation, or freight brokering, with at least 2 years in a managerial role. In-depth knowledge of freight brokerage operations, including rate negotiation, carrier relationships, and industry regulations. Strong understanding of supply chain management, transportation modes, and distribution networks. Excellent communication, negotiation, and interpersonal skills. Proficiency in logistics software (TMS, WMS, or similar systems) and Microsoft Office Suite. Ability to analyse data, solve problems, and make decisions quickly. Strong leadership abilities and a track record of team development and performance improvement. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Preferred Skills & Experience: Certification from the Transportation Intermediaries Association (TIA) or similar freight brokering certification. Experience working with international shipping and customs regulations. Familiarity with emerging technologies in logistics, including automation and digital freight platforms. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹100,000.00 per month Work Location: In person