318 Fraud Jobs - Page 10

About The Role :: Job Title: KYC Associate Location:Bangalore, India Corporate Title:Associate Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones Able to connect, manage and influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role :: Job Title: KYC Associate Location:Jaipur, India Corporate Title:Associate Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones Able to connect, manage and influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role :: Job Title:KYC Associate Location:Jaipur, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role :: Job Title:KYC Associate Location:Bangalore, India Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades Your skills and experience Should have more than 6 months experience in Corporates and with good communication and system knowledge. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role :: Job Title: KYC Associate Location:Jaipur, India Corporate Title:Associate Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process Skills That Will Help You Excel Self-motivated with excellent interpersonal, presentation, and communication skills. Able to think strategically with strong analytical and problem-solving skills. Able to handle multiple demands and priorities simultaneously, work under pressure, in an organized manner and with teams across multiple locations and time-zones Able to connect, manage and influence people from different backgrounds and cultures. A strong team player being part of a global team, communicating, managing, and cooperating closely on a global level while being able to take ownership and deliver independently. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About The Role :: Job Title:KYC - NCT Location:Bangalore, India Role Description The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions. The KYC Analyst also assists the banks clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades Your skills and experience Should have more than 6 months experience in Corporates and with good communication and system knowledge. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Description Sutherland is seeking a diligent and self-motivated person to join us as a Fraud Prevention Subject Matter Expert/ QA. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Qualifications 3+ years of experience in Compliance or Fraud Prevention/Trust & Safety roles Experience with Microsoft Office products and applications Experience in payments or e-commerce ROLE REQUIREMENTS Providing expert advice and guidance to a team of investigation specialists dealing with frauds specially for e-Commerce platform. Only female applicants will be preferred. Regular Quality Checks/Audits of transactions to identify discrepancies and performance trends in order to provide efficient coaching. Identify and recommend digital transformation and continuous improvement initiatives. Build SOPs to help investigators perform tasks consistently; regularly review and recommend policy updates. Build and maintain fraud patterns and trends repository covering best practices and appropriate strategies to identify and minimize the risk posed by such trends. Work with all areas of the business to resolve issues affecting financial, legal and reputational risk. Experience with policy abuse frauds, payment/chargeback frauds and other types of frauds Please share the CV at sweta.singh@sutherlandglobal.com

Role summary IQ EQ Group (“IQ EQ”) is committed to maintaining the highest levels of legal and ethical standards in the conduct of its business, and places the highest importance upon its reputation for compliance with all applicable laws and rules, and for honesty and integrity. The overall goal of the Group Risk & Compliance (GRC) function is to protect the Group brand and to support the successful execution of the Group’s business strategy through the delivery of an integrated risk and compliance programme across the Group. GRC aims to support the Board and senior management to fulfil their statutory and regulatory obligations, by helping to ensure compliance with the laws, regulations, principles and codes established by our regulators, and more generally by supporting the effective and continuous development and operation of the Group’s risk management framework. The Manager, Group Financial Crime role reflects and supports the Group’s continued commitment to combatting financial crime. The role holder is responsible for working with the Senior Manager, Financial Crime Compliance (SMFCC) in a small team within the GRC function dedicated to the development and ongoing maintenance of the Group’s Financial Crime Compliance and Risk Management Programmes, reflecting the importance that the Group places on Financial Crime compliance and Risk Management, and in light of the Group’s continued expansion. The roleholder is responsible for supporting the SMFCC in ensuring that robust Financial Frime Compliance and Risk Management measures are in place at a Group level and for helping to ensure that employees are aware of the Group’s Financial Crime prevention obligations. The roleholder reports to the SMFCC and also works closely and collaboratively with key stakeholders, including Financial Crime Officers across the Group, to drive best practice across the Group in all matters Financial Crime related. Principal responsibilities Support the FCC Function in maintaining the Group’s Financial Crime (“FC”) Risk Management and Compliance Programmes in relation to the following financial crimes - Money Laundering; Terrorist Financing; Proliferation Financing; Economic & Financial Sanctions; Bribery and Corruption; Fraud; and Tax evasion Undertake periodic reviews of and draft updates to the Group’s FC Policies and Procedures, ensuring that they continue to reflect key regulatory requirements and industry best practices Maintain the GFCC Policy and Standards Register and ensure all documents are updated to meet deadlines set Maintain Group FCC lists including those relating to Higher Risk Countries, Approved Regulated Markets, MLROs etc. Promote the culture and practice of Financial Crime Compliance and Risk Management helping to ensure that, among other things – All staff are aware of the Group’s zero tolerance approach to FC and understand the role they play in combatting it; The Group is aware of the FC risks it faces; and The Group’s minimum FC standards and controls are well known throughout the business and embedded in practice. Updating existing eLearning training modules and creating new ones Own the Group FC Training Calendar, ensuring new training modules are developed, updated/in place as required to meet roll out deadlines Deliver and provide ad-hoc training on key FCC related topics to staff across the Group Manage the GFCC mailbox and ensure emails are picked up timely, escalated where required and appropriately filed. Liaise with Horizon Scanning Team to identify and assess the impacts of regulatory change (negative or positive) on the Group’s FC Programmes, presenting results and proposed approaches to any changes required to the SMFCC Arrange Financial Crime Network Team calls, prepare packs and follow up on actions arising Prepare internal alerts/blogs on key FC related developments

Job Title: Team Leader, Operations Job Description Role and key responsibilities: Responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to direct reports, ensuring consistent high performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective actions Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations Communicate expectations to employees and provide timely updates Provide subject matter expertise in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities Stay current on internal work processes, policies and procedures. Attend required manager development training programs Promote the Concentrix values- "Walk the Talk" and lead by example Minimum skills & knowledge: Associate degree in related field with two to four years of relevant experience - preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong oral and written communication skills Ability to lead team members, multi-tasking, prioritization and meeting timelines of deliverables Ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational Qualification : Graduation/ Undergraduate call ruth@9590520040

Job Location: Bangalore & Hyderabad Work Shift Timings: Flexible for 24/7 environment Skill set: Customer service, Voice Process (Fraud preferred), No Technical Background. Business: Intl Wealth & Premier Banking Interested can apply & also can share updated profile to gramashetty@allegisglobalsolutions.com. Qualifications - Graduate in any stream or equivalent(No BE/BTech candidates) Experience or exposure in Fraud Risk and Investigations. Knowledge in transaction monitoring and financial investigations. Excellent interpersonal skills with the ability to communicate (Verbal/Written) with customers and external parties. Highly effective in good conversational skills to engage customer. Good oral and written communication skills. Proven critical thinking, personal organizational and time management skills. Ability to learn quickly and transfer knowledge appropriately. Flexibility to work shifts in 24/7 high voice contact center environment. High level of awareness about Fraud Risk, compliance and money laundering is maintained all times. Principal responsibilities: Impact on the Business/Function Contribute to fraud loss mitigation through effective review and resolution of targeted detection efforts. Conduct customer interactions in accordance with the Brand values to optimize the customer experience. Accurately analyze and report accounts presented for common characteristics that may lead to a trend. Customers / Stakeholders Fulfill customer and business initiated inquires by all channels as assigned to resolve potential and confirmed fraudulent activity. Adhere to procedures, compliance, and regulations to ensure that the customer and business is protected against losses and risks. Consult victims of identity theft on recommended actions to take to clear their credit and protect against future fraud. Leadership & Teamwork With minimal direction seeks out opportunities to increase knowledge and improve skills to understand the industry and will assist management in providing support for the department. Major Challenges Ability to demonstrate strong organizational and time management skills to meet department standards of productivity and quality in a production environment. Achieve results while managing workloads for multiple products, potentially across various platforms and systems. Assume additional departmental responsibilities as required Flexibility in working schedule in a 24/7 working environment. Role Context Minimal supervision and consistent coaching and development from immediate supervisor. Adherence to policy and procedures with expectation of appropriate judgment and discretion being exercised. Contribute to fraud loss mitigation through effective review and resolution of targeted detection efforts Continuous improvement in OOE and performance against Global Operating Metrics Review and analyze Fraud trends and Financial Risk on cards and accounts, complete the investigation for them and provide a detailed report for further reporting. Consult victims of identity theft on recommended actions to take to clear their credit and protect against future fraud. Timely escalation of Fraud Trends, issues, etc. to Management and Fraud Risk Capacity to be self-reliant and opportunity to demonstrate initiative. Regards, Gopala BR HR Talent Acquisition Team

Desired Candidate Profile Experience required- Need minimum 1 years of experience in international fraud investigation. Salary- upto LPA+ incentives Shift- US Location- Hebbal call hr Aditi@7795311459 pooja@9886112704 Mayur@9343402211 Roles and Responsibilities Main responsibilities Conduct investigations into allegations of complex fraud using specialist knowledge in interviewing techniques, document analysis and exhibit handling etc . Investigate and research cases and potentially suspicious situations; efficiently arriving at sound risk-based conclusions in order to minimize fraud losses. Prepare regulatory and investigative reports (SARs). Identify fraud trends and communicate observations to management.. Identify internal procedural violations and recommend actions to mitigate reoccurrence Demonstrate sound judgment and decision making in the context of regulatory requirements, Bank policies, and industry best practices. Demonstrated Fraud management expertise and support through every step of improving anti-fraud strategy including analyzing current processes, implementing new processes, and constantly refining and improving the approach to fraud detection and prevention. Demonstrated knowledge of the associated processes, procedures, controls, and documentation associated with Fraud reviews

Skill required:Transaction risk management - Risk Management Designation:Management Level - New Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do? The Software and Platform vertical helps the world's leading platform companies accelerate, scale and improve their businesses as their most trusted, innovative, comprehensive and experienced partner. You will be working as a part of the Transaction risk management team which focuses on reviewing potential fraudulent/high-risk transactions and take necessary action on customer accounts as per defined client policy. The team screens KYC documents as applicable and determines the authenticity of the customer profile while also investigating fraud claims from customers and take required actions on customer accounts as per client policies. In Risk Management you will be responsible for anticipating, plan for, and react to risks and issues to the project, including categorizing their severity, taking into account the likelihood of occurrence, mitigation & contingency planning. You will be expected to follow an agile approach that builds risk management into scrum roles, artifacts, and events and helps in continuous project delivery. What are we looking for? -- Select -- Ability to establish strong client relationship Ability to meet deadlines Ability to work well in a team Adaptable and flexible Commitment to quality -- Select -- Roles and Responsibilities In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts

Role & responsibilities Qualifications - External Graduate in any stream or equivalent. Experience or exposure in Fraud Risk and Investigations. Knowledge in transaction monitoring and financial investigations. Excellent interpersonal skills with the ability to communicate (Verbal/Written) with customers and external parties. Highly effective in good conversational skills to engage customer. Good oral and written communication skills. Proven critical thinking, personal organizational and time management skills. Ability to learn quickly and transfer knowledge appropriately. Flexibility to work shifts in 24/7 high voice contact center environment. Good organizational skills, ability to handle work independently and thorough understanding of the job objectives High level of awareness about Fraud Risk, compliance and money laundering is maintained all times. Time management as the job involves financial and reputation risk. Good Knowledge on computers and MS Office

Role & responsibilities Qualifications - External Graduate in any stream or equivalent. Experience or exposure in Fraud Risk and Investigations. Knowledge in transaction monitoring and financial investigations. Excellent interpersonal skills with the ability to communicate (Verbal/Written) with customers and external parties. Highly effective in good conversational skills to engage customer. Good oral and written communication skills. Proven critical thinking, personal organizational and time management skills. Ability to learn quickly and transfer knowledge appropriately. Flexibility to work shifts in 24/7 high voice contact center environment. Good organizational skills, ability to handle work independently and thorough understanding of the job objectives High level of awareness about Fraud Risk, compliance and money laundering is maintained all times. Time management as the job involves financial and reputation risk. Good Knowledge on computers and MS Office

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Regulatory Compliance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Regulatory Compliance Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Regulatory Compliance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Risk & Compliance - Risk Management Designation: Risk and Compliance Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "A risk compliance professional need to ensure processes are in compliance with laws and regulations, professional standards, international standards, and accepted business practices. Perform audits at regular intervals and execute design control systems, advising the management on possible risks that might occur, and organization policies. Experience in Fraud Investigation/forensic would be added advantage. An experience in Global Procurement will be added advantage." What are we looking for? "CA/MBA/LLB/CFE with 0- 7+ years of experienceExpectations:Below are the expectations for all employees in this role. Complexity: Requires analysis and solving of High-complexity problems. Multitude of experience and knowledge along with ability to think around varied processes across Accenture. Working with Leadership team in India and GlobalAuthority: Requires less level of instruction on daily work tasks and detailed instructions on new assignmentsImpact or Decision Impact: Decisions impact own work and may impact the work of othersScope: Individual contributor as a part of a team, with a focused scope of work" Roles and Responsibilities: "Key Responsibilities:?To oversee and co-ordinate the successful deployment of Risk Management & Compliance activities?Performing the full audit cycle including Risk management and Control management over operation effectiveness. Obtaining, analyzing and evaluating accounting documentation ,reports ,data,flowchart etc. Financial Fraud Risk Assessment and suggesting on analytics around business and investigating outliers?Ensure compliance with internal policies (audit methodology and risk management) and regulatory requirements?Provide timely and accurate reporting and documentation to management on all key parameters as needed. ?To manage the support function in a multi-stakeholder environment, ensuring all stakeholders are informed, involved and appropriately supportive of initiatives and projects. To ensure all required controls are implemented, documented and monitored so as to ensure full audit compliance. Regular interaction with project teams to close dependencies?Regular interaction with stakeholders?To demonstrate a practical approach to the task in hand and to promote and implement best practices. To ensure an effective communication process is in place with line management and team members?Internal Controls effectiveness analysis. Ensuring regulatory compliance, financial analysis and contractual review?Financial Forensic investigation and analysis?Developing ideas around Fraud Analytics and reviewing outliers and GAPS" Qualifications Any Graduation

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Regulatory Compliance Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: AML fraud mgmt. Financial Crime & Fraud Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model – powered by data, intelligent technologies and talentLooking for someone with AML and Fraud mgmt experience.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. What are we looking for? Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud.Strategize, architect, Analyse, design, implement and contribute to engagements involving tools and processes associated with the prevention (or management ) of fraud. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Role & responsibilities Principal responsibilities Impact on the Business/Function Contribute to fraud loss mitigation through effective review and resolution of targeted detection efforts. Conduct customer interactions in accordance with the Brand values to optimize the customer experience. Accurately analyze and report accounts presented for common characteristics that may lead to a trend. Customers / Stakeholders Fulfill customer and business initiated inquires by all channels as assigned to resolve potential and confirmed fraudulent activity. Adhere to procedures, compliance, and regulations to ensure that the customer and business is protected against losses and risks. Consult victims of identity theft on recommended actions to take to clear their credit and protect against future fraud. Leadership & Teamwork With minimal direction seeks out opportunities to increase knowledge and improve skills to understand the industry and will assist management in providing support for the department. Demonstrates a mastery of prevention processes and is considered a subject matter expert by peers and management. Assist management in providing support to the department such as training, question resolution, and escalated case handling. Actively engage in self-development and performance improvement with immediate supervisor. Operational Effectiveness & Control Adhere strictly to compliance and operational risk controls in accordance with Company and regulatory standards, policy and practices, report control weaknesses, compliance breaches and operational loss events. Mastery of all Fraud systems used for assigned job functions. Achieve department standards particularly productivity and quality requirements. Maintain daily productivity logs and accurate payroll entry. Complete required and recommended training and development courses Complete other responsibilities, as assigned. Major Challenges Ability to demonstrate strong organizational and time management skills to meet department standards of productivity and quality in a production environment. Achieve results while managing workloads for multiple products, potentially across various platforms and systems. Assume additional departmental responsibilities as required Flexibility in working schedule in a 24/7 working environment. Role Context Minimal supervision and consistent coaching and development from immediate supervisor. Adherence to policy and procedures with expectation of appropriate judgment and discretion being exercised. Contribute to fraud loss mitigation through effective review and resolution of targeted detection efforts Continuous improvement in OOE and performance against Global Operating Metrics Review and analyze Fraud trends and Financial Risk on cards and accounts, complete the investigation for them and provide a detailed report for further reporting. Consult victims of identity theft on recommended actions to take to clear their credit and protect against future fraud. Timely escalation of Fraud Trends, issues, etc. to Management and Fraud Risk Capacity to be self-reliant and opportunity to demonstrate initiative. Management of Risk The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Also, by addressing any areas of concern in conjunction with line management and/or the appropriate department. Observation of Internal Controls The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term compliance embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also, when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators. Qualifications - External Graduate in any stream or equivalent. Experience or exposure in Fraud Risk and Investigations. Knowledge in transaction monitoring and financial investigations. Excellent interpersonal skills with the ability to communicate (Verbal/Written) with customers and external parties. Highly effective in good conversational skills to engage customer. Good oral and written communication skills. Proven critical thinking, personal organizational and time management skills. Ability to learn quickly and transfer knowledge appropriately. Flexibility to work shifts in 24/7 high voice contact center environment. Good organizational skills, ability to handle work independently and thorough understanding of the job objectives High level of awareness about Fraud Risk, compliance and money laundering is maintained all times. Time management as the job involves financial and reputation risk. Good Knowledge on computers and MS Office

Job Title: Transaction Monitoring Investigations Officer - Associate Location:Mumbai, India Role Description The Transaction Monitoring Investigations officers primary responsibility will be to support handling of alerts and cases and conducting AML investigations, while assisting with other Anti Financial crime investigation related duties as required. Candidate/Applicant will be expected to support AML projects as assigned and assist the Team manager as required. The candidate is expected to be equipped with subject matter expertise (SME) and knowledge in AML/CTF principles and investigative processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Depending on the experience of the candidate, some or all the following responsibilities will be assigned: Review and investigate Transaction monitoring Alerts and Cases of assigned businesses or jurisdictions ensuring investigations are accomplished to the Banks documented procedure standards to address any potential ML/TF risks. Raise escalations as appropriate to the next level in the event potentially suspicious transactions/ behavior cannot be mitigated. Meet all assigned individual and team KPI deliveries on productivity, quality, process all alerts and cases within the mandated timeframe. Accountable to ensure the proper audit trail is complete for all alerts/cases. Perform or support autonomous reviews and investigations, including potentially complex and confidential cases. Coordinate and/or prepare the required management information reporting data for local, regional or global submission as applicable. Support transaction monitoring related initiatives and project work, or any ad hoc projects by providing SME inputs and performing user-acceptance tests (UAT) as assigned. Ensure prompt escalation of issues to the Team Manager as appropriate. Your skills and experience 4-7 years of relevant experience in AML role. A Bachelors degree or equivalent. A background in AML/CTF Investigations or Financial Crime related Investigations with subject matter expertise in AML/CTF typologies/trends. Familiarity with diverse banking products across business lines and experience in working on Transaction monitoring and case management systems. Strong problem solving and analytical skills with an investigative mindset. Strong attention to detail, strong writing skills. The ability to work under pressure and within tight deadlines with no loss of accuracy. Strong communication skills. Team player - The ability to work well within a team. Relevant AML or related certifications (CAMS, ICA Diploma etc.) Previous law enforcement experiences will be an asset. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. 2+ years of experience in content policy, fraud, anti-abuse operations, or other related areas Flexibility and availability for rotational shifts and week offs to cover hours of operations Passion for keeping platform users safe while protecting free speech Knowledge of social media and the technologies that support it Familiarity with internet policy and content moderation environments Strong written and spoken communications skills. Ability to work flexibly and to exercise good judgement in a high-pressure environment. Well-developed sense of urgency and follow through. What are we looking for? Bachelor's degree or equivalent Prior work experience in social media – Content review Basic knowledge about the computer and internet Must possess logical reasoning, troubleshooting skills and problem-solving skills Self-learner (willing to learn about the latest technologies) High attention to details Analytical and reporting skills Good research skills Good time management (including down time) and ability to meet tight deadlines Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Research and resolve all issues related to spam, account takeover, and terms of service violations Review web sites/ ad Creative/ video for content quality based on Content Guidelines Interpret and enforce content policies Thoroughly check ad content for quality and accuracy Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures Able to manage internal escalations received for fraud and all other disputes Remain up to date on key workflow changes, operational guidelines, and policy updates Effectively identify problems and issues by performing relevant research using the appropriate tools Communicate effectively and concisely with the stakeholders Help members of the Supplier team to understand the team s vision, mission and strategy and helps them align their work to those Execute independently with an understanding of business and operations objectives of the client Knowledge of general data analysis tools and is capable of basic use of analysis tools to gather and review data Thought-leader and go-to person for trend analysis and efficiency gains by the Supplier team and cross-functional stakeholders Provide feedback and suggestions to management regarding necessary changes and updates; including but not limited to policies, technical issues Maintain and promote a positive attitude while meeting productivity, quality and other KPIs Act as subject matter expert, support, coach, mentor new joiners Monitor chat to respond to questions, escalations and spot behaviors work practices that need to be addressed in real-time Participate in bi-weekly calibration/policy discussion with the client Conduct error coaching sessions with reviewers on a weekly basis Collate error trends in the team and address systemic problems through a huddle when needed Ensure that analysts are aware of the performance tools and facilitate dispute process Support backlog reduction efforts if needed Qualifications Any Graduation